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Humanity-Embedded Service Science Education

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Advances in The Human Side of Service Engineering (AHFE 2017)

Part of the book series: Advances in Intelligent Systems and Computing ((AISC,volume 601))

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Abstract

The interdisciplinary studies of Service Science have been well recognized by academics and industries since it was established in 2004–2005. The Institute of Service Science (ISS) in National Tsing Hua University (Taiwan) established in 2008 is the first institute dedicated for Service Science research and education in Taiwan. The master and doctoral programs were designed for interdisciplinary studies of Service Science composed of service management, design, and engineering embedded with humanity as the foundation. This article shares the structure of ISS curriculum and the innovated programs for cultivating Service Science professionals with humanitarian capacity, and the promotion of Service Science by joining the efforts of Service Science Society of Taiwan sponsored by Sayling Wen Cultural and Educational Foundation. The article ends with the reflection and future directions of developing Service Science discipline in Taiwan.

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References

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Acknowledgments

The author would like to express the appreciation to the faculty of the Institute of Service Science (National Tsing Hua University), Service Science Society of Taiwan, Sayling Wen Cultural and Educational Foundation, and scholars and practitioners of Service Science in Taiwan for promoting Service Science research and education collaboratively.

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Authors and Affiliations

  1. Institute of Service Science, National Tsing Hua University, Hsinchu City, 300, Taiwan

    Fu-Ren Lin

Authors
  1. Fu-Ren Lin
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Correspondence to Fu-Ren Lin .

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Editors and Affiliations

  1. Department of Industrial and Systems Engineering, San Jose State University, San Jose, California, USA

    Louis E. Freund

  2. Department of Information Technology, Poznan University of Economics and Business, Poznan, Poland

    Wojciech Cellary

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Lin, FR. (2018). Humanity-Embedded Service Science Education. In: Freund, L., Cellary, W. (eds) Advances in The Human Side of Service Engineering. AHFE 2017. Advances in Intelligent Systems and Computing, vol 601. Springer, Cham. https://doi.org/10.1007/978-3-319-60486-2_15

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  • DOI: https://doi.org/10.1007/978-3-319-60486-2_15

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-60485-5

  • Online ISBN: 978-3-319-60486-2

  • eBook Packages: EngineeringEngineering (R0)

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