Abstract
This poster shows to what extent simple node-link diagrams based on social business network data reflect knowledge sharing behavior within an organization. We show that the number of in- and outgoing messages and key positions of employees in the network are not necessarily good indicators of knowledge sharing. Filtering work-related messages and encoding visually specific attributes of (sets of) employees provide more reliable diagrams that allow us to gain insight into the way social media tools are used for knowledge sharing purposes within an organization. It turns out that currently, most organizations do not exploit social business software to its full knowledge sharing potential.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
Chin, C.P.-Y., Evans, N., Choo, K.K.-R., Tan, F.B.: What influences employees to use enterprise social networks? A socio-technical perspective. In: PACIS, p. 54 (2015)
Mäntymäki, M., Riemer, K.: Enterprise social networking: a knowledge management perspective. Int. J. Inf. Manag. 36(6), 1042–1052 (2016)
Riemer, K., Richter, A., Bohringer, M.: Enterprise microblogging. Bus. Inf. Syst. Eng. 2(6), 391–394 (2010)
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2018 Springer International Publishing AG, part of Springer Nature
About this paper
Cite this paper
Bakker, AR., Bosveld-de Smet, L. (2018). Node-Link Diagrams as Lenses for Organizational Knowledge Sharing on a Social Business Platform. In: Chapman, P., Endres, D., Pernelle, N. (eds) Graph-Based Representation and Reasoning. ICCS 2018. Lecture Notes in Computer Science(), vol 10872. Springer, Cham. https://doi.org/10.1007/978-3-319-91379-7_16
Download citation
DOI: https://doi.org/10.1007/978-3-319-91379-7_16
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-319-91378-0
Online ISBN: 978-3-319-91379-7
eBook Packages: Computer ScienceComputer Science (R0)