Abstract
Based on an examination of best-practice organizations, five stages common to successful KM implementation are identified. Together, they form the APQC Road Map to Knowledge Management Results. A quiz is provided to help an organization assess its current stage of KM development. Each stage is described and illustrated with examples from best-practice organizations.
Excerpted with permission from Stages of Implementation, copyright 2000, APQC.
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References
Gates, W., Business at the Speed of Thought, New York: Warner Books, 1999.
Wenger, E.C. and W.M. Snyder, “Communities of Practice: The Organizational Frontier,” Harvard Business Review, January-February, 2000.
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© 2003 Springer-Verlag Berlin Heidelberg
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O’Dell, C., Hasanali, F., Hubert, C., Lopez, K., Odem, P., Raybourn, C. (2003). Successful KM Implementations: A Study of Best-Practice Organizations. In: Holsapple, C.W. (eds) Handbook on Knowledge Management. International Handbooks on Information Systems, vol 2. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-24748-7_19
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DOI: https://doi.org/10.1007/978-3-540-24748-7_19
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-540-20019-2
Online ISBN: 978-3-540-24748-7
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