Abstract
We survey recent research in which the impact of an embodied conversational agent on human-computer interaction has been assessed through a human evaluation. In some cases, the evaluation involved comparing different versions of the agent against itself in the context of a full interactive system; in others, it measured the effect on user perception of spoken output of specific aspects of the embodied agent’s behaviour. In almost all of the studies, an embodied agent that displays appropriate non-verbal behaviour was found to enhance the interaction.
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Foster, M.E. (2007). Enhancing Human-Computer Interaction with Embodied Conversational Agents. In: Stephanidis, C. (eds) Universal Access in Human-Computer Interaction. Ambient Interaction. UAHCI 2007. Lecture Notes in Computer Science, vol 4555. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-73281-5_91
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DOI: https://doi.org/10.1007/978-3-540-73281-5_91
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