Abstract
This paper explores the operational context of software processes and how it can inform the micro-process level environment. It examines the case of software project performance, describing a novel explanation. Drawing on the management literature, project performance is modeled as the contested outcome of learning as a driver of success and certain barrier conditions as drivers of failure, through their effects on organizational capabilities. A case study illustrates application of the theory. Implications of this macro-process case for micro level software process improvement are discussed.
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Bannerman, P.L. (2008). Macro-processes Informing Micro-processes: The Case of Software Project Performance. In: Wang, Q., Pfahl, D., Raffo, D.M. (eds) Making Globally Distributed Software Development a Success Story. ICSP 2008. Lecture Notes in Computer Science, vol 5007. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-79588-9_3
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DOI: https://doi.org/10.1007/978-3-540-79588-9_3
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