Abstract
The internet in the last few years has changed the way people interact with each other. In the past, users were just passive actors, consuming the information available on the web. Nowadays, their behavior is the opposite. With the so-called web 2.0, internet users became active agents and are now responsible for the creation of the content in web sites like MySpace, Wikipedia, YouTube, Yahoo! Answers and many more. Likewise, the way people buy a product or service has changed considerably. Thousands of online communities have been created on the internet, where users can share opinions and ideas about an electronic device, a medical service or a restaurant. An increasing number of consumers use this kind of online communities as information source before buying a product or service. This article describes a web system with the goal of creating an online community, where users could share their knowledge about local services, writing reviews and answering questions made by other members of the community regarding those services. The system will provide means for synchronous and asynchronous communication between users so that they can share their knowledge more easily.
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© 2008 Springer-Verlag Berlin Heidelberg
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Conde, T., Marcelino, L., Fonseca, B. (2008). Implementing a System for Collaborative Search of Local Services. In: Briggs, R.O., Antunes, P., de Vreede, GJ., Read, A.S. (eds) Groupware: Design, Implementation, and Use. CRIWG 2008. Lecture Notes in Computer Science, vol 5411. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-92831-7_2
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DOI: https://doi.org/10.1007/978-3-540-92831-7_2
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