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In Quest of ICT Value through Integrated Operations: Assessment of Organisational – Technological Capabilities

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Business Information Systems Workshops (BIS 2009)

Part of the book series: Lecture Notes in Business Information Processing ((LNBIP,volume 37))

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Abstract

Knowledge based systems improve information interoperability, integration, and knowledge management. Consequently, there is envisioned a set of the associated business benefits. However, knowledge technology as any other information technology is barely an enabler for productivity and resulting benefits, whereas the real drivers are process optimisation and organisational changes. The paper proposes a valuation method to qualitatively assess organisational and technological capabilities. The business value of system implementation is calculated by accounting for uncertainties explicitly defined in implementation scenarios. The valuation method is aligned to a generic process of system and organisational change implementation.

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Author information

Authors and Affiliations

  1. Dept. of Industrial Economics and Technology Management, Norwegian University of, Science and Technology (NTNU), NO-7491, Trondheim, Norway

    Darijus Strasunskas & Asgeir Tomasgard

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  1. Darijus Strasunskas
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  2. Asgeir Tomasgard
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Editors and Affiliations

  1. Department of Information Systems, Poznań University of Economics, Al. Niepodległości 10, 61-875, Poznań, Poland

    Witold Abramowicz  & Dominik Flejter  & 

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Strasunskas, D., Tomasgard, A. (2009). In Quest of ICT Value through Integrated Operations: Assessment of Organisational – Technological Capabilities. In: Abramowicz, W., Flejter, D. (eds) Business Information Systems Workshops. BIS 2009. Lecture Notes in Business Information Processing, vol 37. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-03424-4_19

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  • DOI: https://doi.org/10.1007/978-3-642-03424-4_19

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-03423-7

  • Online ISBN: 978-3-642-03424-4

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