Abstract
This paper presents an approach to evaluating the responsiveness of soft ware applications from a ’user’s perspective, which has been developed and applied at SAP AG, Ger many, a leading manufacturer of business soft ware. The approach is based on human time ranges and compares actual with toler able response times, mea sured using standardized application scenarios.
Chapter PDF
Similar content being viewed by others
References
Card, S., Robertson, G., Mackinlay, J.: The information visualizer: An information workspace. In: Proc. ACM CHI 1991 Conf., pp. 181–188 (1991)
Cooper, A., Reimann, R.M., Cronin, D.: About Face 3.0: The Essentials of Design, pp. 220–221. John Wiley & Sons, Chichester (2007)
Johnson, J.: GUI Bloopers 2.0: Common User Interface Design Don’ts and Do’s, ch. 1 & 7. Morgan Kaufmann Publishers, San Francisco (2007)
Newell, A.: Unified Theories of Cognition. Harvard University Press, Cambridge (1994)
Shneiderman, B., Plaisant, C.: Designing the User Interface, 4th edn., ch. 11, p. 454. Pearson Addison-Wesley (2004)
Nielsen, J.: Usability Engineering, ch. 5. Academic Press, San Diego (1993)
Robertson, G., Card, S., Mackinlay, J.: The Cognitive Co-Processor Architecture for Interactive User Interfaces. In: Proceedings of the ACM Conference on User Interface Software and Technology (UIST 1989), pp. 10–18. ACM Press, New York (1989)
Robertson, G., Card, S., Mackinlay, J.: Information Visualization Using 3D Interactive Animation. Communications of the ACM 36(4), 56–71 (1993)
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2009 IFIP International Federation for Information Processing
About this paper
Cite this paper
Waloszek, G., Kreichgauer, U. (2009). User-Centered Evaluation of the Responsiveness of Applications. In: Gross, T., et al. Human-Computer Interaction – INTERACT 2009. INTERACT 2009. Lecture Notes in Computer Science, vol 5726. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-03655-2_29
Download citation
DOI: https://doi.org/10.1007/978-3-642-03655-2_29
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-03654-5
Online ISBN: 978-3-642-03655-2
eBook Packages: Computer ScienceComputer Science (R0)