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Mirror, Mirror on the Wall, Can I Count on You at All? Exploring Data Inaccuracy in Business Processes

  • Conference paper
Enterprise, Business-Process and Information Systems Modeling (BPMDS 2010, EMMSAD 2010)

Part of the book series: Lecture Notes in Business Information Processing ((LNBIP,volume 50))

Abstract

Information systems in general and process aware information systems in particular support the execution of business processes. This support is based on the assumption that the information system truly reflects the state of the domain where the process takes place. Based on this assumption, humans do not need to directly “sense” the state of affairs. Rather, decisions are made based on the state as reflected in the information system. This paper explores the situation where this assumption does not hold, namely, the situation of data inaccuracy. In particular, it formalizes data inaccuracy and addresses three questions: (a) how is data inaccuracy manifested in a process? (b) what are the expected results of data inaccuracy? (c) how can robustness to data inaccuracy be increased? The understanding gained with respect to these questions should form a basis for designing processes to be more robust, avoiding problems due to data inaccuracy.

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Author information

Authors and Affiliations

  1. University of Haifa, Carmel Mountain, 31905, Haifa, Israel

    Pnina Soffer

Authors
  1. Pnina Soffer
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Editor information

Editors and Affiliations

  1. IbisSoft AB, 104 32, Stockholm, Sweden

    Ilia Bider

  2. LogicBlox, 30309, Atlanta, GA, USA

    Terry Halpin

  3. NTNU, Norwegian University of Science and Technology, 7030, Trondheim, Norway

    John Krogstie

  4. University of Paris, 1 Pantheon Sorbonne, 75005, Paris, France

    Selmin Nurcan

  5. Public Research Centre Henri Tudor, Luxembourg, and Radboud University Nijmegen, The Netherlands

    Erik Proper

  6. Aalen University, 73430, Aalen, Germany

    Rainer Schmidt

  7. University of Manchester, M13 9PL, Manchester, UK

    Roland Ukor

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Soffer, P. (2010). Mirror, Mirror on the Wall, Can I Count on You at All? Exploring Data Inaccuracy in Business Processes. In: Bider, I., et al. Enterprise, Business-Process and Information Systems Modeling. BPMDS EMMSAD 2010 2010. Lecture Notes in Business Information Processing, vol 50. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-13051-9_2

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  • DOI: https://doi.org/10.1007/978-3-642-13051-9_2

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-13050-2

  • Online ISBN: 978-3-642-13051-9

  • eBook Packages: Computer ScienceComputer Science (R0)

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