Abstract
Process improvement and innovation is a key phase within process management that in recent years has become an essential way of ensuring changes in an organization’s structure and functioning in order to create a better, more competitive and successful enterprise.
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Damij, N., Damij, T. (2014). Phase 3: Process Improvement and Innovation. In: Process Management. Progress in IS. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-36639-0_11
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DOI: https://doi.org/10.1007/978-3-642-36639-0_11
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