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Multi-perspective Business Process Monitoring

  • Conference paper
Enterprise, Business-Process and Information Systems Modeling (BPMDS 2013, EMMSAD 2013)

Part of the book series: Lecture Notes in Business Information Processing ((LNBIP,volume 147))

Abstract

Monitoring business processes is an important area in Business Process Management. This area not only supports monitoring but also enables flexibility. Thus, it has been investigated in many other areas like Business Activity Monitoring, Exception Handling, Aspect Oriented Business Process Management, etc. These areas require to define how a process instance should be monitored from different perspectives. However, current definitions are coupled to control-flow perspective, which applies some limitations. For example, we cannot define a rule to capture situations in which an account balance is read - regardless of its process.

To capture such situations, we propose an approach to define monitoring rules. This approach enables composition of rules in a way to be decoupled from a specific perspective. To validate the result, we implemented a rule editor and a monitoring service, called Observer Service. These artefacts are used to support the definition of monitoring rules and track process instances, correspondingly. Finally, we investigated the validity and relevancy of the artefacts through a banking case study.

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Author information

Authors and Affiliations

  1. Department of Computer and Systems Sciences, Stockholm University, Sweden

    Amin Jalali & Paul Johannesson

Authors
  1. Amin Jalali
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  2. Paul Johannesson
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Editor information

Editors and Affiliations

  1. University Paris 1 Pantheon-Sorbonne, Paris, France

    Selmin Nurcan

  2. Public Research Centre - Henri Tudor, Luxembourg-Kirchberg, Luxembourg

    Henderik A. Proper

  3. Information Systems, University of Haifa, Haifa, Israel

    Pnina Soffer

  4. Department of Computer and Information Science, Norwegian University of Science and Technology (NTNU), 7491, Trondheim, Norway

    John Krogstie

  5. Aalen University, Beethovenstraße 1, 73430, Aalen, Germany

    Rainer Schmidt

  6. INTI International University, Kuala Lumpur, Malaysia

    Terry Halpin

  7. Stockholm University/IbisSoft, Stockholm, Sweden

    Ilia Bider

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Jalali, A., Johannesson, P. (2013). Multi-perspective Business Process Monitoring. In: Nurcan, S., et al. Enterprise, Business-Process and Information Systems Modeling. BPMDS EMMSAD 2013 2013. Lecture Notes in Business Information Processing, vol 147. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-38484-4_15

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  • DOI: https://doi.org/10.1007/978-3-642-38484-4_15

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-38483-7

  • Online ISBN: 978-3-642-38484-4

  • eBook Packages: Computer ScienceComputer Science (R0)

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