Abstract
Thirty-one usability problems for a smart TV music service system have been identified by different user groups through the cooperative evaluation method. Design solutions can be provided based on the priority of the identified usability problems, the classifications between functionality and quality issues, or between display and control issues, and the foci on specific user groups.
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Liang, SF.M., Kuo, YC., Chen, SC. (2013). Identifying Usability Problems in a Smart TV Music Service. In: Rau, P.L.P. (eds) Cross-Cultural Design. Methods, Practice, and Case Studies. CCD 2013. Lecture Notes in Computer Science, vol 8023. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-39143-9_34
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DOI: https://doi.org/10.1007/978-3-642-39143-9_34
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