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Managing Emergent Processes with Information-Based Agents

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Technology-Enabled Innovation for Democracy, Government and Governance (EGOVIS/EDEM 2013)

Part of the book series: Lecture Notes in Computer Science ((LNISA,volume 8061))

Abstract

Emergent processes are business processes whose execution is determined by the prior information of the agents involved and by the information that emerges during a process instance. The path that they follow is determined on-the-fly by the decision-makers involved. Multiagent systems are an established platform for managing complex business processes. What is needed for emergent process management is agents that support decision-making and do not attempt to manage the process in pursuit of some fixed process goal. This paper describes how the information-based agent architecture is highly suited to emergent process support.

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Author information

Authors and Affiliations

  1. QCIS, University of Technology, Sydney, Australia

    John Debenham

Authors
  1. John Debenham
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Editor information

Editors and Affiliations

  1. Corvinus University of Budapest, Fővám tér 13-15, 1093, Budapest, Hungary

    Andrea Kő

  2. Center for European Public Administration, Danube University Krems, 3500, Krems, Austria

    Christine Leitner

  3. A-SIT, Secure Information Technology Center - Austria, Inffeldgasse 16a, 8010, Graz, Austria

    Herbert Leitold

  4. University of Economics and Business Administration, Augasse 2-6, 1090, Vienna, Austria

    Alexander Prosser

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Debenham, J. (2013). Managing Emergent Processes with Information-Based Agents. In: Kő, A., Leitner, C., Leitold, H., Prosser, A. (eds) Technology-Enabled Innovation for Democracy, Government and Governance. EGOVIS/EDEM 2013. Lecture Notes in Computer Science, vol 8061. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-40160-2_7

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  • DOI: https://doi.org/10.1007/978-3-642-40160-2_7

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-40159-6

  • Online ISBN: 978-3-642-40160-2

  • eBook Packages: Computer ScienceComputer Science (R0)

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