Abstract
Web-based tourist information systems are more and more required not to offer online brochures only, but rather to provide both, value and service. One of the first Web-based tourist information systems that recognized this requirement was the Austrian system TIScover. TIScover realizes a lot of very origin concepts like decentralized data maintenance, internationality, and sophisticated online booking mechanisms. According to prominent market reports, especially online booking will grow rapidly in the travel market. This paper identifies the issues and problems one has to deal with in the context of online booking based on the experiences made in TIScover.
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Pröll, B., Retschitzegger, W., Kroiß, P., Wagner, R.R. (1998). Online Booking On The Net — Problems, Issues and Solutions. In: Buhalis, D., Tjoa, A.M., Jafari, J. (eds) Information and Communication Technologies in Tourism 1998. Springer, Vienna. https://doi.org/10.1007/978-3-7091-7504-0_27
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DOI: https://doi.org/10.1007/978-3-7091-7504-0_27
Publisher Name: Springer, Vienna
Print ISBN: 978-3-211-83088-8
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