Providing Technical Assistance

Abstract

Recognizing the areas which would benefit from technical assistance and establishing and organizing an appropriate system is an essential first step, but it is only the beginning. Many such systems that should have been effective have failed to achieve their potential because of problems with getting clients to use the system, retaining the participation of qualified consultants, effectively managing the system, or providing appropriate materials and support. This chapter explains what can be done to make sure that the system works properly once it has been established. Guidelines and materials (which readers are welcome to adapt and use for their own purposes, if appropriate credit is given), are provided in the following five areas.