An Even Closer Look at the Two Principals & Their Characteristics

Abstract

At the end of the four weeks’ observation, we wondered whether or not the two principals differed in their exercise of servant-leadership apart from their difference in gender. Both principals espoused ‘open-door’ policies that meant that people were always welcome to their offices for discussions without necessarily booking formal appointments. Angela and Denis indicated that the open-door policy was useful for dealing with situations, and left no room for procrastination. As well, it was a reliable approach that ensured the free flow of information that engendered healthy communication between principal and constituents.