Conversational Systems Research in Spain: A Scientometric Approach

Abstract

The aim of this paper is to present a preliminary scientometric study of the area of conversational systems in Spain. In order to do so, we have used the Web of Science database to retrieve the papers in the area using a comprehensive list of keywords and considering those papers with at least one author with Spanish affiliation. Our results present an overview of the main topics, authors and institutions involved in conversational system research and show the good status of Spanish research in this discipline.

Annex

TS = (Acobot OR Airbud OR “Amazon Alexa” OR “Amazon Echo” OR “Amazon Lex” OR “Ambit AI” OR AmplifyReach OR “Android speech APIs” OR ApexChat OR Api.Ai OR Articbot OR AskSid OR Avaamo OR “BOTNATION AI” OR Boost.AI OR BotArtisanz OR Botkit OR Botsify OR BotXO OR “call center” OR “chat with dialogue” OR “chat dialogue” OR “chat with dialog” OR “chat dialog” OR chatbot OR ChatFuel OR “chatter bot” OR Cognigy.AI OR Conversica OR Cortana OR “conversational agent” OR “conversational AI” OR “conversational Artificial Intelligence” OR “conversational assistant” OR “conversational app” OR “conversational interface” OR “conversational applications” OR “conversational platform” OR “conversational robot” OR “conversational system” OR “conversational toys” OR “conversational web interface” OR “corpus-based dialog management” OR “corpus-based dialogue management” OR DAMSL OR “dialog bot” OR “dialogue bot” OR “dialog act” OR “dialogue act” OR “dialogue act modeling” OR “dialogue act classification” OR “dialog act recognition” OR “dialogue act recognition” OR “dialog act theory” OR “dialogue act theory” OR “dialog agent” OR “dialogue agent” OR “dialog assistant” OR “dialogue assistant” OR “dialog system” OR “dialogue system” OR “dialog manager” OR “dialogue manager” OR “dialog management” OR “dialogue management” OR Dialogbot.ai OR Dialogflow OR DialogFlow OR “embodied conversational agent” OR “Embodied Conversational Agent” OR “end-to-end goal-oriented dialog” OR ENCollect OR Faqbot OR “finite state dialog” OR “Flow XO” OR Flow.ai OR “form interpretation algorithm” OR “frame-based dialog” OR “GALAXY architecture” OR “Google assistant” OR “Google Home” OR “Google Now” OR hellomybot OR HeyMojo OR Houndify OR “HubSpot’s Chatbot Builder” OR Ideta OR InfinitAI OR “Information State Approach” OR “intelligent personal assistant” OR IntelliTicks OR “interactive speech systems” OR “interactive systems for speech” OR “Interactive Voice Response” OR “IOX bot” OR JeffreyAI OR Joey OR Kommunicate OR Landbot.io OR LiveEngage OR “mixed-initiative dialog” OR “mixed-initiative dialogue” OR MobileMonkey OR “multimodal conversational interfaces” OR “multimodal conversations” OR “multimodal dialog” OR “multimodal dialogue” OR “multimodal systems” OR “multimodal human computer interface” OR “multimodal interaction” OR “multimodal interfaces” OR “multilingual systems” OR nmodes OR Odus OR “Olympus architecture” OR “oral interface” OR PandoraBots OR “PARADISE project” OR “PARADISE paradigm” OR “PARADISE evaluation” OR PolyAI OR Polyfins OR “POMDP-based dialog” OR “POMDP-based dialogue” OR “POMDP dialog” OR “POMDP dialog management” OR “POMDP dialogue” OR “POMDP dialogue management” OR “question-answering from speech” OR “Rasa Stack” OR Ravenclaw OR Recast.AI OR “rule-based dialog management” OR SalesboxAI OR (Siri AND Apple) OR “slot filling dialog” OR “smart speakers” OR Smartloop OR SMARTKOM OR SmatBot OR Solvemate OR “spoken dialog system” OR “spoken dialogue system” OR “spoken dialog systems” OR “spoken dialogue systems” OR “spoken humancomputer interaction” OR “spoken question answering” OR “spoken virtual agents” OR “spoken virtual human toolkit” OR “statistical dialog management” OR Streebo OR supertext.ai OR Surbo OR “system-directed dialog” OR “technology of conversation” OR “Teneo” OR “Tilde.AI” OR “turn taking” OR “turn-taking” OR “Twyla” OR “vernacular.ai” OR “virtual personal assistant” OR “voice actions” OR “voice interface” OR “voice user interface” OR voicebot OR Voiceflow OR VoiceXML OR VOIQ OR Voxeo OR VUI OR “Web speech” OR Yekaliva OR Zynoviq) AND CU = Spain.