Abstract
“Oh look, there’s a new restaurant opened up in town, shall we see what it is like?” said Lorraine (my wife). We have always been keen to explore new settings. We booked a table for that weekend. As we drove towards the restaurant we chatted about what it was going to be like.
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© 2007 Colin Shaw
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Shaw, C. (2007). The Attention Cluster. In: The DNA of Customer Experience. Palgrave Macmillan, London. https://doi.org/10.1057/9780230210813_5
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DOI: https://doi.org/10.1057/9780230210813_5
Publisher Name: Palgrave Macmillan, London
Print ISBN: 978-1-349-35237-1
Online ISBN: 978-0-230-21081-3
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