Skip to main content

Part of the book series: Lecture Notes in Computer Science ((LNISA,volume 3760))

Abstract

Business process management, and in particular workflow management, are a major area of ICT research. At present no coherent approach has been developed to address the problem of workflow visualisation to aid workers in the process of task prioritisation. In this paper we describe the development of a new, coherent approach to worklist visualisation, via analysis and development of a resource-centric view of the worklist information. We then derive appropriate visualisations for worklists and the relevant resources to aid worker in decision making. A worklist visualisation system has been implemented as an extension to an open-source workflow system, YAWL (Yet Another Workflow Language).

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 84.99
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 109.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  1. Keller, P., Keller, M.: Visual Cues. IEEE Press, Piscataway (1993)

    Google Scholar 

  2. Tufte, E.: The Visual Display of Quantitative Information. Graphics Press, Cheshire (1983)

    Google Scholar 

  3. Andersson, T., Bider, I.: Introduction of bps systems into operational practice: Achievements and setbacks. In: Proc. of BPMDS, Riga, Latvia (June 2004)

    Google Scholar 

  4. van der Aalst, W.M.P., Aldred, L., Dumas, M., ter Hofstede, A.H.M.: Design and implementation of the YAWL system. In: Proc. of CAiSE, Riga, Latvia (2004)

    Google Scholar 

  5. Luttighuis, P., Lankhorst, M., van de Wetering, R., Bal, R., van den Berg, H.: Visualising business processes. Computer Languages, 39–59 (2001)

    Google Scholar 

  6. UNISYS: 3d visible enterprise (2004), http://www.3dvisibleenterprise.com/3dv/

  7. Schonhage, B., van Ballegooij, A., Elliens, A.: 3d gadgets for business process visualization:a case study. In: Symposium on Virtual Reality Modeling Language, Monterey, California, pp. 131–138. ACM Press, New York (2000)

    Google Scholar 

  8. Systems, I.S.: Interactive software (2004), http://www.interactive-software.de/

  9. Grohn, M., Jalkanen, J., Haho, P., Nieminen, M., Smeds, R.: Visualizing human communication in business process simulations. In: Visual Data Exploration and Analysis VI, San Jose. SPIE-Int, pp. 140–148 (1999)

    Google Scholar 

  10. Hsu, C., Yee, L.: Model-based visualization for enterprise information management. In: Proc. of 4th Annual Conf. on Artificial Intelligence, Simulation, and Planning in High Autonomy Systems, Tucson, Arizona, pp. 324–327 (1993)

    Google Scholar 

  11. Gershon, N., Eick, S.G.: Information visualization. Computer Graphics and Applications 17, 29–31 (1997)

    Article  Google Scholar 

  12. Wright, W.: Business visualization adds value. Computer Graphics and Applications, 39 (1998)

    Google Scholar 

  13. Latva-Koivisto, A.: User interface design for business process modelling and visualisation. Technical report, Department of Computer Science, Helsinki University of Technology, Helsinki, Masters Thesis (2001)

    Google Scholar 

  14. Leroux, H., Exton, C.: Coope: a tool for representing concurrent object-oriented program execution through visualisation. In: Proc. of 9th Euromicro Workshop Parallel and Distributed Processing, pp. 71–76 (2001)

    Google Scholar 

  15. Jennings, N., Norman, T., Faratin, P.: Adept: An agent-based approach to business process management. ACM SIGMOD Record 27, 32–39 (1998)

    Article  Google Scholar 

  16. Russell, N., van der Aalst, W.M.P., ter Hofstede, A.H.M., Edmond, D.: Workflow resource patterns: Identification, representation and tool support. In: Proc. of CAiSE, Porto, Portugal. Springer, Heidelberg (2005) (to appear)

    Google Scholar 

  17. van der Aalst, W.M.P., ter Hofstede, A.H.M.: YAWL: Yet another workflow language. Information Systems 30, 245–275 (2005)

    Article  Google Scholar 

  18. Batik: Batik svg toolkit (2005), http://xml.apache.org/batik

Download references

Author information

Authors and Affiliations

Authors

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2005 Springer-Verlag Berlin Heidelberg

About this paper

Cite this paper

Brown, R., Paik, Hy. (2005). Resource-Centric Worklist Visualisation. In: Meersman, R., Tari, Z. (eds) On the Move to Meaningful Internet Systems 2005: CoopIS, DOA, and ODBASE. OTM 2005. Lecture Notes in Computer Science, vol 3760. Springer, Berlin, Heidelberg. https://doi.org/10.1007/11575771_9

Download citation

  • DOI: https://doi.org/10.1007/11575771_9

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-540-29736-9

  • Online ISBN: 978-3-540-32116-3

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics