Abstract
Recently, Knowledge Management has attracted a lot of attention in computer science. However, knowledge management is not just about software tools but also — and maybe even more — about people and organizational cultures. Unlike in software engineering, developers at all three levels (A, B, C) do not only need technical know-how but also organizational and solution know-how to develop successful knowledge management software. This paper argues that personalization concepts closely linked to our notion of knowledge are a promising approach to overcome today’s barriers in knowledge management. Instead of focusing on system features, our notion of personalization focuses on the adaptation of metadata, content and structure in knowledge management, thus opening up solution-oriented ways of thinking to A- and B-developers of knowledge management software.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Preview
Unable to display preview. Download preview PDF.
References
Bea Systems. 2002. http://www.bea.com.
Broadvision. 2001. Business Value of Personalization. http://www.broadvision.com.
Hicks, D., Tochtermann, K. 2001. Personal digital libraries and knowledge management. Journal of Universal Computer Science 7(7), 550–565.
Hubig, C. 2001. Philosophy. In [10] vol. 3, 57–67.
Kuhlen R. 2001. Implicit knowledge from the perspective of information science (in German). In [10], vol. 3, 69–81.
Mobasher, B., Cooley, R., Srivastava, J. 2002. Automatic personalization based on web usage mining. Communications of the ACM 43(8), 142–151.
Nonaka, I., Takeuchi, H. 1995. The Knowledge-Creating Company, Oxford University Press, New York.
Personalization Consortium. 2002. http://www.personalization.org.
Polanyi, M. 1985. Implicit Knowledge, Suhrkamp-Verlag, Frankfurt.
Radermacher, F. J., Kämpke, T., Rose, T., Tochtermann, K., Richter, T. 2001. Management of implicit knowledge: Learning from nature (in German). Study for the German Ministry for Education and Research, FAW Ulm, (http://www.faw.uni-ulm.de).
Rehäuser, J., Krcmar, H. 1996. Knowledge management in organizations (in German). Managementforschung 6: Wissensmanagement, Schreyögg, G., Conrad, P. (Eds.), de Gruyter Verlag, Berlin.
Schwaninger, M. 2001. Implicit knowledge and management (in German). In [10]. vol. 3, 149–164.
Tochtermann, K. 2002. Personalization in the context of digital libraries and knowledge management. Post-Doctoral Thesis, Graz University of Technology.
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2003 Springer-Verlag Berlin Heidelberg
About this paper
Cite this paper
Tochtermann, K. (2003). Personalization in Knowledge Management. In: Nürnberg, P.J. (eds) Metainformatics. MIS 2002. Lecture Notes in Computer Science, vol 2641. Springer, Berlin, Heidelberg. https://doi.org/10.1007/3-540-44872-1_5
Download citation
DOI: https://doi.org/10.1007/3-540-44872-1_5
Published:
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-540-40218-3
Online ISBN: 978-3-540-44872-3
eBook Packages: Springer Book Archive