Abstract
Observation is an approach used by human resources management in order to collect information regarding job and job-related performance. The process involves direct observation by a human resource specialist, usually employing check lists and performance-based measuring tools to assess the overall effectiveness and performance of a particular job holder.
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© 2004 Jonathan Sutherland and Diane Canwell
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Sutherland, J., Canwell, D. (2004). Oo. In: Key Concepts in Human Resource Management. Palgrave Key Concepts. Palgrave, London. https://doi.org/10.1007/978-0-230-20464-5_15
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DOI: https://doi.org/10.1007/978-0-230-20464-5_15
Publisher Name: Palgrave, London
Print ISBN: 978-1-4039-1528-3
Online ISBN: 978-0-230-20464-5
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