Abstract
It is impossible not to communicate — that is, the absence of words does not mean that there is an absence of communication.
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Further reading
Argyle, Michael, The Psychology of Interpersonal Behaviour, Harmondsworth: Penguin Books, 1995
Bandler, R and Grinder, J, Frogs into Princes, Neuro Linguistic Programming, Utah, Real People Press, 1979
Berne, Eric, Games People Play: The Psychology of Human Relationships, Penguin Books, 1968
Bradbury, Andrew, Develop Your NLP Skills, Kogan Page, 2000
Goleman, Daniel, Emotional Intelligence Why It Can Matter More Than IQ, Bloomsbury, 1995
Goleman, Daniel, Boyatzis, Richard, McKee, Annie, The New Leaders, Time Warner Books UK, 2002 (originally published in US by Harvard Business School Press, 2002)
Goleman, Daniel, Working with Emotional Intelligence, Bloomsbury, 1998
Harris, Thomas, A, I’m OK, You’re OK, Arrow, 1995
Harris, Amy and Harris, Thomas, A, Staying OK, Arrow, 1995
Knight, Sue, Introducing NLP, Chartered Institute of Personnel and Development, 1999
Knight, Sue, NLP at Work, Nicholas Brealey Publishing, 2002
Morris, Desmond, Peoplewatching, Vintage, 2000
O’Connor, Joseph and Seymour, John, Introducing NLP Neuro-Linguistic Programming, Aquarian/Thorson, 1993
Pease, Allan, Body Language: How to read others’thoughts by their gestures, Sheldon Press, 1997
Tannen, Deborah, You Just Don’t Understand, Virago, 1991
Tannen, Deborah, That’s Not What I Meant, Virago, 1992
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© 2004 Nicky Stanton
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Stanton, N. (2004). Human interaction and non-verbal communication. In: Mastering. Palgrave Master Series. Palgrave, London. https://doi.org/10.1007/978-0-230-21164-3_4
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DOI: https://doi.org/10.1007/978-0-230-21164-3_4
Publisher Name: Palgrave, London
Print ISBN: 978-1-4039-1709-6
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