Abstract
This paper intends to underline the virtual infrastructures and developments of the service industry. This study is based on the tourism industry, since this service industry is growing very fast all around the world. The paper presents the tourism environment, suggests the application of the yield management technique and discusses the necessity of the development of this industry in a virtual chain. The main goal of the paper is to study these subjects to help to stimulate all the organizations involved within the tourism industry or even within the service industry in order to make them work efficiently.
The original version of this chapter was revised: The copyright line was incorrect. This has been corrected. The Erratum to this chapter is available at DOI: 10.1007/978-0-387-35399-9_52
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© 2001 IFIP International Federation for Information Processing
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Scavarda, A.J., Lustosa, L.J., Scavarda, L.F., Teixeira, J.P. (2001). Working Efficiently with the Service Industries. In: Camarinha-Matos, L.M., Afsarmanesh, H., Rabelo, R.J. (eds) E-Business and Virtual Enterprises. PRO-VE 2000. IFIP — The International Federation for Information Processing, vol 56. Springer, Boston, MA. https://doi.org/10.1007/978-0-387-35399-9_7
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DOI: https://doi.org/10.1007/978-0-387-35399-9_7
Publisher Name: Springer, Boston, MA
Print ISBN: 978-1-4757-5045-4
Online ISBN: 978-0-387-35399-9
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