Abstract
Organizational issues involved in software development and application have long been the focus of the Information Systems (IS) field. Nevertheless, some approaches in the Human-Computer Interaction (HCI) field also have concerns about organisational aspects influencing the design and use of computational systems. HCI and Information Systems have evolved from different backgrounds and focus on a common end: to achieve high quality in software usage (Elm and Lowgren 1997). While quality has been widely stressed in literature as a goal of the software design methodologies, quality as a result of the interaction among the groups involved in the design and development processes has not received the same attention. This work investigates the software production process by addressing communication among work groups involved in an organization that produces software.
The updated original online version for this book can be found at DOI: 10.1007/978-0-387-35611-2_22
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© 2002 IFIP International Federation for Information Processing
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Baranauskas, M.C.C., Salles, J., Bigonha, R.S. (2002). Looking Inside. In: Liu, K., Clarke, R.J., Andersen, P.B., Stamper, R.K., Abou-Zeid, ES. (eds) Organizational Semiotics. IFIP — The International Federation for Information Processing, vol 94. Springer, Boston, MA. https://doi.org/10.1007/978-0-387-35611-2_20
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DOI: https://doi.org/10.1007/978-0-387-35611-2_20
Publisher Name: Springer, Boston, MA
Print ISBN: 978-1-4757-6111-5
Online ISBN: 978-0-387-35611-2
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