Abstract
The first of the real queueing-processes which we shall examine is one which was observed during the study of an airline air-freight reservation system.1 There are, without any doubt, similar processes in other industries: indeed, the questions raised about this process are, perhaps, among the most common which any operational research analyst may encounter. The process itself is a reasonably straightforward one from the point of view of the application of queueing theory, so that it is a convenient starting point for us in our consideration of the problems of application.
This is a preview of subscription content, log in via an institution to check access.
Preview
Unable to display preview. Download preview PDF.
Notes on Sources and References
This chapter is a greatly simplified account of two studies carried out by myself and my colleagues in BEA in 1957 and 1958. A fictional form of narrative is employed to emphasize that causes and events have been substantially rearranged. The data and the relationships quoted are unadulterated. The persons named are wholly fictional. The material is presented by permission of British European Airways.
This is what is called a mixed loss-and-delay system. There is some, but very brief, discussion of such systems in the book by Syski (note 4, Chapter 2).
Using the charts in: Molina, E. C. reference (d)
Author information
Authors and Affiliations
Copyright information
© 1966 Alec M. Lee
About this chapter
Cite this chapter
Lee, A.M. (1966). Freight Reservation Process. In: Applied Queueing Theory. Studies in Management. Palgrave, London. https://doi.org/10.1007/978-1-349-00273-3_9
Download citation
DOI: https://doi.org/10.1007/978-1-349-00273-3_9
Publisher Name: Palgrave, London
Print ISBN: 978-1-349-00275-7
Online ISBN: 978-1-349-00273-3
eBook Packages: Palgrave Business & Management CollectionBusiness and Management (R0)