The case of managing IS and security in a Local Council

Abstract

The case study described in this chapter concerns the management of information systems and their security within a Local Government Council. In order to develop an insight into the systems in place, the Public Services and Works department, the biggest unit within the Council, was sampled out. At the time of the study there was an initiative within the Council to introduce a ‘federal’ IT infrastructure. This was happening amidst increased socio-political and economic pressures. Indeed the case study was selected because of the ongoing change programme.