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Evaluating Organisational Structures and Processess

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Evaluating Health and Social Care

Abstract

In analysing an organisation people commonly examine both the organisation’s structures — its roles and relationships — and its processes — the ways in which activities are carried out. ‘Process’ also refers to questions of motivation and leadership, interpersonal and intergroup relationships, power, organisational culture and managerial competences. These are the kinds of topics that one commonly finds as chapter headings in books on ‘Organisational Behaviour’, with different books showing variations in how the topics are grouped and related to each other and to other issues.

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© 1994 C. J. Phillips, C. F. Palfrey and P. Thomas

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Phillips, C., Palfrey, C., Thomas, P. (1994). Evaluating Organisational Structures and Processess. In: Evaluating Health and Social Care. Palgrave, London. https://doi.org/10.1007/978-1-349-23132-4_5

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