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Incentivizing Improvement

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Leading Beyond Lean

Abstract

A number of initiatives have been set in motion at the Argentina site, where the employees are already motivated by the improvements introduced. However, in a few areas, Gary and Britta feel that focus and effort could be stronger. Britta can see that the rapid improvement in sales-forecasting accuracy has been boosted by including this as a component in the sales-force bonus scheme. The site already has a system where performance-specific metrics influence bonus pay, however, Gary’s feeling is that these could be better aligned with what UCo is trying to achieve.

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Østbø, P., Wetherill, M., Cattermole, R. (2016). Incentivizing Improvement. In: Leading Beyond Lean. Palgrave Macmillan, London. https://doi.org/10.1007/978-1-349-94948-9_7

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