Abstract
The next factor an enterprise needs to address to eliminate the “us and them” relationship between IT and the business, and ensure business information technology success, is process. I can hear the groans and lamentations again, “First this guy talks about governance and now he wants to talk about process.”
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Romero, S. (2011). Process (and Why Everyone Hates It) . In: Eliminating “Us and Them”. Apress, Berkeley, CA. https://doi.org/10.1007/978-1-4302-3645-0_9
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DOI: https://doi.org/10.1007/978-1-4302-3645-0_9
Publisher Name: Apress, Berkeley, CA
Print ISBN: 978-1-4302-3644-3
Online ISBN: 978-1-4302-3645-0
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