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Innovative Strategies in Servicing International Markets from Ireland

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The Handbook of Service Innovation

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Abstract

This chapter examines the innovative evolution of Ireland’s internationally traded services sector in the context of the increased significance of servicing international markets by foreign companies in Ireland. The policy adjustments made to ensure that Ireland continues to be a competitive location for such activity are enhanced by service innovations arising from the public sector. Some of the difficulties of understanding the innovative reconfiguration of multinational subsidiary activity involved in internationally traded services relates to traditional conceptualisations of services as being a distinct sector of activity mainly confined to a specific domestic economy. Ireland provides an interesting case study of growing involvement in internationally traded services, with multinational subsidiaries under increased pressure to be more innovative in servicing international markets through service innovations across borders. Innovative tax policies together with innovative managerial practices such as transfer pricing have enabled multinational subsidiaries in Ireland to evolve their operation more globally as well as remain profitable in a relatively high cost location.

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Authors and Affiliations

  1. National University of Ireland, Galway, Ireland

    Seamus Grimes & Patrick Collins

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  1. Seamus Grimes
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  2. Patrick Collins
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Correspondence to Seamus Grimes .

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Editors and Affiliations

  1. UTS Business School, University of Technology Sydney, Broadway, Australia

    Renu Agarwal

  2. University of the Sunshine Coast, Queensland, Australia

    Willem Selen

  3. UTS Business School, University of Technology, Sydney, Australia

    Göran Roos

  4. UTS Business School, University of Technology Sydney, Sydney, Australia

    Roy Green

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Grimes, S., Collins, P. (2015). Innovative Strategies in Servicing International Markets from Ireland. In: Agarwal, R., Selen, W., Roos, G., Green, R. (eds) The Handbook of Service Innovation. Springer, London. https://doi.org/10.1007/978-1-4471-6590-3_29

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  • DOI: https://doi.org/10.1007/978-1-4471-6590-3_29

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  • Print ISBN: 978-1-4471-6589-7

  • Online ISBN: 978-1-4471-6590-3

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