Abstract
Part 3 of this book discussed the architectural view of e-business management, which could be defined as strategies for managing processes, managing transactions, and managing infrastructures. Part 4, containing Chapters 7 and 8, discusses the technological viewpoint of e-business infrastructure management. We discuss the technologies used by e-business infrastructure management to facilitate the interoperability of heterogeneous management elements. The question is why this heterogeneity?
This is a preview of subscription content, log in via an institution to check access.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Preview
Unable to display preview. Download preview PDF.
References
. DMTF, DMI Standards, http://www.dmtf.org, June 2001
DMTF, CIM Tutorial, http://www.dmtf.org/spec/cim_tutorial/, March 2001
DMTF, Web Based Enterprise Management (WBEM) Standards,http://www.dmtf.org/spec/wbem.html, March 2001
. DMTF, DMTF-CSC Support Standards, http://www.dmtf.org/spec/stan.html, March 2001
. DMTF, Service/Ploicy Model, http://www.dmtf.org, June 2001
ETSI, Technical Activities, March 2001, http://www.etsi.org
. Ghetie I.G., Networks and Systems Management: Platforms Analysis and Evaluation, Kluwer Academic Publishers, 1997
Hamada T., Kamata H. and Hogg S., “An Overview of TINA Management Architecture”, Journal of Network and Systems Management, Vol. 5, No. 4, December 1997
Hidalgo J., “Introduction to Directory Enabled Networks”, DMTF Developers’ Conference, June 2000, http://www.dmtf.org
IBM, “An Open e-Business Foundation”, E-Business White Paper, 1997 11.IT Service Management Forum (ITSMF), “ITSMF-DMTF Alliance”, DMTF Developers Conference, June 2000, USA
Internet Engineering Task Force (IETF), Requests For Comments (RFCs), 2002, http://www.ietf.org
ITU X.722 1992 I ISO/IEC 10165–4: Information Technology - Open Systems Interconnection - Structure of management information -Guidelines for the definition of managed objects, 1992
ITU-T Recommendation X.790 (11/95) - Trouble Management function for ITU-T applications, http://www.itu.int/plwebegi/fasweb
International Telecommunications Union (ITU-T), “TMN Roadmap”, http://www.itu.int/TMN/, 1997
ITU-T X.901 I ISO/IEC 10746–1: Open Distributed Processing Reference Model - Part 1, 1997 E
Kavanagh D., “Establishing an End-to-end Integrated Management Platform by Combining Network and Service Management with Operational Support Systems (OSS’s)”, Forge Australia White Paper, http://www.forge.com.au/products/Papers, December 1999Koehler D., “Service Level Monitoring”, HP-OpenView’98 presentation, April 1998Lawrence D.G., “Service Incident and Knowledge Exchange”, DMTF Developers Conference, June 2000, USA
Mitropoulos, S., “Integrated Enterprise Networking Management: Case Study in Intelligent Multimedia Message Handling Systems”, Journal of Network and Systems Management (JNSM), Vol. 8, No. 2, March 2000
The Open Group, “Enterprise Management Forum Manageability Initiative”, http://www.opengroup.org/downloads/index.htm, March 2001
Object Management Group (OMG), “Common Object Request Broker Architecture (CORBA) Common Facilities”, http://www.omg.org
Orfali R., Harkey D. and Edwards J., Client/Server Survuval Guide, John Wiley & Sons, 1999, ISBN: 0–471–31615–6
Organization of Government Commerce (OGC formerly CCTA), “ITIL and BSI Code of Practice on IT Service Management”, IT Service Management Forum (ITSMF) web site in UK, http://www.itsmfcom/itsmf/i2.htm, April 2001
Ray P., Cooperative Management of Enterprise Networks,Kluwer Academic/ Plenum Publications, May 2000, ISBN:0–306–46276–1
Sahai A., Machiraju V. and Wurster K., “Managing Next Generation E-Services”, HP Laboratories Technical Report HPL-2000–120, September 2000, Palo Alto USA
Shrewsbury J.K., “An Introduction to TMN”, Journal of Network and Systems Management (JNSM), Vol. 3, No. 1, March 1995
Steinke S., “The Well-Mannered Application”, Information Week, USA, http://www.informationweek.com, January 29, 2001
Sun Microsystems, “Java Management Extensions (JMX)”, http://java.sun.com/products/JavaManagement/index.html, May 2002
Tele Management Forum (TMF), “A Service Management Business Process Model”, 1995.
TeleManagement Forum, “Smart TMN Technology Integration Map”, GB909 issue 1.1, October 1998, http://www.tmforum.org/
Umar A., Object-Oriented Client/Server Internet Environments,Prentice Hall, 1997University of Twente Network management Center, “Tutorials on Network management”, http://snmp.cs.utwente.nl, accessed June 2001 Williams R., “DMTF Technical Roadmap for Enterprise Management for e-business in the 21st Century”, DMTF Developers Conference, June 2000, USA
Author information
Authors and Affiliations
Rights and permissions
Copyright information
© 2003 Springer Science+Business Media New York
About this chapter
Cite this chapter
Ray, P.K. (2003). E-Business Infrastructure Management. In: Integrated Management from E-Business Perspective. Network and Systems Management. Springer, Boston, MA. https://doi.org/10.1007/978-1-4615-0089-6_7
Download citation
DOI: https://doi.org/10.1007/978-1-4615-0089-6_7
Publisher Name: Springer, Boston, MA
Print ISBN: 978-1-4613-4918-1
Online ISBN: 978-1-4615-0089-6
eBook Packages: Springer Book Archive