Abstract
Quality is neither a topic of recent interest nor a fashion. It is, and has always been a problem of interest, essential for a firm’s and to a nation’s competitiveness. Colbert, the famed Minister of Louis the XIV, already in 1664 stated:
If our factories will impose through repeated efforts, the superior quality of their products, foreigners will find it advantageous to supplying themselves in France and their wealth will flow to the Kingdom of France.
August 3, 1664
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© 1996 Charles S. Tapiero
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Tapiero, C.S. (1996). The concept and the definition of quality. In: The Management of Quality and its Control. Springer, Boston, MA. https://doi.org/10.1007/978-1-4615-2055-9_1
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