Abstract
There’s often an interesting story as how people got started with a career in IT support. In my case I was a tinkerer; I wanted to know what was inside the case and how things were made. This meant that whenever I had access to a computer, be it my own Sinclair ZX81, Spectrum or QL, or the Apple II or IBM PC that my father brought home from work, I would pull it apart to see what it was made of.
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Numpty [ˈnəm(p)tē]: Noun (British informal), a stupid or ineffectual person who has little idea what they’re doing or talking about.
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© 2019 Mike Halsey
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Halsey, M. (2019). An Introduction to IT Support. In: The IT Support Handbook. Apress, Berkeley, CA. https://doi.org/10.1007/978-1-4842-5133-1_1
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DOI: https://doi.org/10.1007/978-1-4842-5133-1_1
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Publisher Name: Apress, Berkeley, CA
Print ISBN: 978-1-4842-5132-4
Online ISBN: 978-1-4842-5133-1
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