Abstract
In this chapter, communication will be discussed in terms of communication with patients/clients, communication with colleagues and communication for management purposes. There will also be a section on records and reports.
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References
Armstrong, M. (1983) How to be a better manager. Kogan Press, London.
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Further Reading
Abbott, W. (1986) Guidance on Implementing Korner. Crown Copyright.
British Medical Journal (1985) How To Do It (2nd Ed). BMJ, London.
British Medical Association (1987) How To Do It: 2. BMA, London.
Comfort, J., Revell, R. and Stott, C. (1984) Business Reports in English. Cambridge University Press, Cambridge.
DHSS (1986) Steering Group for Clinical and Managerial Information Systems in Physiotherapy and Occupational Therapy. Crown Copyright.
Fletcher, C. (1980) Listening and Talking to Patients I: The Problem. British Medical Journal, 281, 6244, 845–7.
Fletcher, C. (1980) Listening and Talking to Patients II: The Clinical Interview. British Medical Journal, 281, 6245, 931–3.
Fletcher, C. (1980) Listening and Talking to Patients III: The Exposition. British Medical Journal, 281, 6246, 994–6.
Fletcher, C. (1980) Listening and Talking to Patients IV: Some Special Problems. British Medical Journal, 281, 6247, 1056–8.
Fletcher, C. (1980) Listening and Talking to Patients V: Communicating with Children. British Medical Journal, 281, 6248, 1116–17.
King’s Fund Centre (1988) Problem Orientated Medical Records (POMR). King’s Fund Centre, London.
National Consumer Council (1983) Patients’ Rights. Her Majesty’s Stationery Office, London.
Stanton, N. (1982) The Business of Communicating. Pan Books Ltd, London.
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© 1991 Z. B. Maslin
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Maslin, Z.B. (1991). Communication in occupational therapy. In: Management in Occupational Therapy. Therapy in Practice Series, vol 24. Springer, Boston, MA. https://doi.org/10.1007/978-1-4899-3142-9_9
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DOI: https://doi.org/10.1007/978-1-4899-3142-9_9
Publisher Name: Springer, Boston, MA
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