Skip to main content
SpringerLink
Log in

Snooping Around a Fence: A Lesson from the Education Sector in a Software Service Ecosystem

  • Conference paper
  • First Online:
Economics of Grids, Clouds, Systems, and Services (GECON 2018)

Part of the book series: Lecture Notes in Computer Science ((LNCCN,volume 11113))

Abstract

Although the education sector has recognized the value of information technologies since the early 1990s, the advancement of education services is not clearly shown in the information technology era. This paper visualizes the trace of education services development in a software service ecosystem with real data about software services and their combinations resulting in composite services. Our graphical analysis results show that education services continuously emerge through reusing and recombining popular software services such as Google Maps and Facebook, although only a few education software services open their functions and data to the ecosystem. Moreover, our analysis results show that there no service groups that are built around education services. Our findings suggest that the education sector is immature within the software service ecosystem and that a software service sector has not been formed yet.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Log in via an institution
Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 39.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 54.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  1. Leidner, D.E., Jarvenpaa, S.L.: The information age confronts education: case studies on electronic classrooms. Inf. Syst. Res. 4(1), 24–54 (1993)

    Article  Google Scholar 

  2. Leidner, D., Jarvenpaa, S.: The use of information technology to enhance management school education: a theoretical view. MIS Q. 19(3), 265–291 (1995). https://doi.org/10.2307/249596

    Article  Google Scholar 

  3. Wastiau, P., Blamire, R., Kearney, C., Quittre, V., Van de Gaer, E., Monseur, C.: The use of ICT in education: a survey of schools in Europe. Eur. J. Educ. 48(1), 11–27 (2013)

    Article  Google Scholar 

  4. Sánchez, J.J.C., Alemán, E.C.: Teachers’ opinion survey on the use of ICT tools to support attendance-based teaching. Comput. Educ. 56(3), 911–915 (2011)

    Article  Google Scholar 

  5. Tezci, E.: Factors that influence pre-service teachers’ ICT usage in education. Eur. J. Teach. Educ. 34(4), 483–499 (2011)

    Article  Google Scholar 

  6. Sarkar, S.: The role of information and communication technology (ICT) in higher education for the 21st century. Science (80-) 1(1), 30–41 (2012)

    Google Scholar 

  7. Nkenlifack, M., Nangue, R., Demsong, B., Fotso, V.K.: ICT for education. Education 2(4), 30–39 (2011)

    Google Scholar 

  8. Dosi, G.: Technological paradigms and technological trajectories: a suggested interpretation of the determinants and directions of technical change. Res. Policy 11(3), 147–162 (1982)

    Article  Google Scholar 

  9. Baek, S., Kim, K., Altmann, J.: Role of platform providers in service networks: the case of salesforce. com app exchange. In: 2014 IEEE 16th Conference on Business Informatics (CBI), pp. 39–45. IEEE (2014)

    Google Scholar 

  10. Kim, K., Lee, W.-R., Altmann, J.: SNA-based innovation trend analysis in software service networks. Electron Mark. 25(1), 61–72 (2015)

    Article  Google Scholar 

  11. McCroskey, J.C., Andersen, J.F.: The relationship between communication apprehension and academic achievement among college students. Hum. Commun. Res. 3(1), 73–81 (1976)

    Article  Google Scholar 

  12. Frymier, A.B., Houser, M.L.: The teacher-student relationship as an interpersonal relationship. Commun. Educ. 49(3), 207–219 (2000)

    Article  Google Scholar 

  13. Goldin, A.P., Pezzatti, L., Battro, A.M., Sigman, M.: From ancient Greece to modern education: universality and lack of generalization of the Socratic dialogue. Mind, Brain, Educ. 5(4), 180–185 (2011)

    Article  Google Scholar 

  14. Gupta, S., Bostrom, R.: Research note—an investigation of the appropriation of technology-mediated training methods incorporating enactive and collaborative learning. Inf. Syst. Res. 24(2), 454–469 (2013)

    Article  Google Scholar 

  15. Alavi, M., Wheeler, B., Valacich, J.: Using IT to reengineer business education: an exploratory investigation of collaborative telelearning. MIS Q. 19(3), 293–312 (1995). https://doi.org/10.2307/249597

    Article  Google Scholar 

  16. Alavi, M.: Computer-mediated collaborative learning: an empirical evaluation. MIS Q. 18(2), 159–174 (1994). https://doi.org/10.2307/249763

    Article  MathSciNet  Google Scholar 

  17. Ozdemir, Z.D., Abrevaya, J.: Adoption of technology-mediated distance education: a longitudinal analysis. Inf. Manag. 44(5), 467–479 (2007)

    Article  Google Scholar 

  18. Söllner, M., Bitzer, P., Janson, A., Leimeister, J.M.: Process is king: evaluating the performance of technology-mediated learning in vocational software training. J. Inf. Technol. 33(3), 233–253 (2018)

    Article  Google Scholar 

  19. Santhanam, R., Sasidharan, S., Webster, J.: Using self-regulatory learning to enhance e-learning-based information technology training. Inf. Syst. Res. 19(1), 26–47 (2008)

    Article  Google Scholar 

  20. Jonassen, D.H., (eds.): Handbook of Research for Educational Communications and Technology. A Project of the Association for Educational Communications and Technology. Simon & Schuster Macmillan, New York (1996)

    Google Scholar 

  21. Xu, D., Huang, W.W., Wang, H., Heales, J.: Enhancing e-learning effectiveness using an intelligent agent-supported personalized virtual learning environment: an empirical investigation. Inf. Manag. 51(4), 430–440 (2014)

    Article  Google Scholar 

  22. Webster, J., Hackley, P.: Teaching effectiveness in technology-mediated distance learning. Acad. Manag. J. 40(6), 1282–1309 (1997)

    Google Scholar 

  23. Wan, Z., Wang, Y., Haggerty, N.: Why people benefit from e-learning differently: the effects of psychological processes on e-learning outcomes. Inf. Manag. 45(8), 513–521 (2008)

    Article  Google Scholar 

  24. Chang, V.: Review and discussion: e-learning for academia and industry. Int. J. Inf. Manag. 36(3), 476–485 (2016)

    Article  Google Scholar 

  25. Aparicio, M., Bacao, F., Oliveira, T.: An e-learning theoretical framework. Educ. Technol. Soc. 19(1), 292–307 (2016)

    Google Scholar 

  26. Keleş, M.K., Özel, S.A.: A review of distance learning and learning management systems. In: Virtual Learning. InTech (2016)

    Google Scholar 

  27. Tomei, L.A.: Encyclopedia of Information Technology Curriculum Integration. IGI Global, Hershey (2008)

    Book  Google Scholar 

  28. Piccoli, G., Ahmad, R., Ives, B.: Web-based virtual learning environments: a research framework and a preliminary assessment of effectiveness in basic IT skills training. MIS Q. 25(4), 401–426 (2001). https://doi.org/10.2307/3250989

    Article  Google Scholar 

  29. Anohina, A.: Analysis of the terminology used in the field of virtual learning. J. Educ. Technol. Soc. 8(3), 91–102 (2005)

    Google Scholar 

  30. Zhang, D., Zhao, J.L., Zhou, L., Nunamaker Jr., J.F.: Can e-learning replace classroom learning? Commun. ACM 47(5), 75–79 (2004)

    Article  Google Scholar 

  31. Zhang, D., Zhou, L., Briggs, R.O., Nunamaker Jr., J.F.: Instructional video in e-learning: assessing the impact of interactive video on learning effectiveness. Inf. Manag. 43(1), 15–27 (2006)

    Article  Google Scholar 

  32. Straub, E.T.: Understanding technology adoption: theory and future directions for informal learning. Rev. Educ. Res. 79(2), 625–649 (2009)

    Article  Google Scholar 

  33. Mumtaz, S.: Factors affecting teachers’ use of information and communications technology: a review of the literature. J. Inf. Technol. Teach. Educ. 9(3), 319–342 (2000)

    MathSciNet  Google Scholar 

  34. Tabata, L.N., Johnsrud, L.K.: The impact of faculty attitudes toward technology, distance education, and innovation. Res. High. Educ. 49(7), 625 (2008)

    Article  Google Scholar 

  35. Google Inc. Google Maps [Internet]. https://www.google.com/maps/place/Waco,+TX,+USA/@31.5573106,-97.2608857,11.75z/data=!4m5!3m4!1s0x864f82f1230151d3:0xfbd74b03d6d1aa10!8m2!3d31.549333!4d-97.1466695. Accessed 20 July 2018

  36. Amazon Web Services Inc. Amazon EC2 [Internet]. https://aws.amazon.com/ec2/. Accessed 20 July 2018

  37. Zang, N., Rosson, M.B., Nasser, V.: Mashups: who? what? why? In: CHI 2008 Extended Abstracts on Human Factors in Computing Systems, p. 3171–6. ACM (2008)

    Google Scholar 

  38. Oestreicher-Singer, G., Sundararajan, A.: Recommendation networks and the long tail of electronic commerce. Mis Q. 65–83 (2012)

    Article  Google Scholar 

  39. Haile, N., Altmann, J.: Value creation in software service platforms. Futur. Gener. Comput. Syst. 55, 495–509 (2016)

    Article  Google Scholar 

  40. ProgrammableWeb [Internet]. https://www.programmableweb.com/. Accessed 21 July 2018

  41. Mendeley Ltd. Mendeley Opens up Science for Everyone [Internet]. https://dev.mendeley.com/. Accessed 21 July 2018

  42. Berkeley Univercity of California. API Central [Internet]. https://api-central.berkeley.edu/. Accessed 21 July 2018

  43. Rogers, E.M.: Diffusion of innovations. Simon and Schuster (2010)

    Google Scholar 

  44. Bass, F.M.: A new product growth for model consumer durables. Manag. Sci. 15(5), 215–227 (1969)

    Article  MATH  Google Scholar 

  45. Jovanovic, B., MacDonald, G.M.: The life cycle of a competitive industry. J. Polit. Econ. 102(2), 322–347 (1994)

    Article  Google Scholar 

  46. Moore, G.A.: Crossing the Chasm: Marketing and Selling Disruptive Products to Mainstream Customers. Harper Collins, New York (2014)

    Google Scholar 

  47. Gawer, A., Cusumano, M.A.: Platform leadership: How Intel, Microsoft, and Cisco Drive Industry Innovation, vol. 5. Harvard Business School Press, Boston (2002)

    Google Scholar 

  48. Wasserman, S., Faust, K.: Social Network Analysis: Methods and Applications, vol. 8, pp. 233–238. Cambridge University Press, New York (1994)

    Book  MATH  Google Scholar 

  49. Festinger, L.: A Theory of Cognitive Dissonance, vol. 2. Stanford University Press, Stanford (1962)

    Google Scholar 

  50. Newman, M.E.J.: Finding community structure in networks using the eigenvectors of matrices. Phys. Rev. E 74(3), 36104 (2006)

    Article  MathSciNet  Google Scholar 

  51. Albert, R., Jeong, H., Barabási, A.-L.: The diameter of the world wide web. arXiv Prepr cond-mat/9907038 (1999)

    Google Scholar 

  52. Albert, R., Jeong, H., Barabási, A.-L.: Error and attack tolerance of complex networks. Nature 406(6794), 378 (2000)

    Article  Google Scholar 

  53. Peres, R., Muller, E., Mahajan, V.: Innovation diffusion and new product growth models: a critical review and research directions. Int. J. Res. Mark. 27(2), 91–106 (2010)

    Article  Google Scholar 

  54. Kim, J., Ilon, L., Altmann, J.: Adapting smartphones as learning technology in a Korean university. J. Integr. Des. Process Sci. 17, 5–16 (2013)

    Google Scholar 

Download references

Acknowledgement

This research was supported by the Basic Science Program of the National Research Foundation of Korea (2016R1A6A3A11932416), and the project with the title of Economics of Cryptocurrency funded by BlockchainOS.

Author information

Authors and Affiliations

  1. Seoul National University, Seoul, South Korea

    Djamshid Sultanov & Jörn Altmann

  2. Korea Advanced Institute of Science and Technology, Daejeon, South Korea

    Kibae Kim

Authors
  1. Djamshid Sultanov
    View author publications

    You can also search for this author in PubMed Google Scholar

  2. Kibae Kim
    View author publications

    You can also search for this author in PubMed Google Scholar

  3. Jörn Altmann
    View author publications

    You can also search for this author in PubMed Google Scholar

Corresponding author

Correspondence to Djamshid Sultanov .

Editor information

Editors and Affiliations

  1. National Research Council of Italy, Pisa, Italy

    Massimo Coppola

  2. National Research Council of Italy, Pisa, Italy

    Emanuele Carlini

  3. National Research Council of Italy, Genoa, Italy

    Daniele D’Agostino

  4. Seoul National University, Seoul, Korea (Republic of)

    Jörn Altmann

  5. University of Zaragoza, Zaragoza, Spain

    José Ángel Bañares

Rights and permissions

Reprints and permissions

Copyright information

© 2019 Springer Nature Switzerland AG

About this paper

Check for updates. Verify currency and authenticity via CrossMark

Cite this paper

Sultanov, D., Kim, K., Altmann, J. (2019). Snooping Around a Fence: A Lesson from the Education Sector in a Software Service Ecosystem. In: Coppola, M., Carlini, E., D’Agostino, D., Altmann, J., Bañares, J. (eds) Economics of Grids, Clouds, Systems, and Services. GECON 2018. Lecture Notes in Computer Science(), vol 11113. Springer, Cham. https://doi.org/10.1007/978-3-030-13342-9_6

Download citation

  • DOI: https://doi.org/10.1007/978-3-030-13342-9_6

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-13341-2

  • Online ISBN: 978-3-030-13342-9

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics

Search

Navigation