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The Concept of Financial Inclusion

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The Regulation of Mobile Money

Abstract

This chapter discusses the concept of financial inclusion. Financial exclusion usually affects people on the margins of society, especially in sub-Saharan Africa. Financial exclusion is a manifestation of social exclusion. The chapter, however, argues that financial inclusion as a concept suffers from being associated with the formal financial system. Using the study of a local village bank, it calls for a redefinition of the concept to reflect local contexts existing in most parts of sub-Saharan Africa. In most parts of sub-Saharan Africa, which are not served by banks or other financial services providers, because of the proliferation of mobile phones, mobile money may provide the important interlink between the informal and formal financial system and be a driver towards attaining financial inclusion.

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Notes

  1. 1.

    Mandira Sarma and Jesim Pais (2011) ‘Financial Inclusion and Development’ 23 Journal of International Development 613, p. 614, http://onlinelibrary.wiley.com/doi/10.1002/jid.1698/pdf. 20 April 2018.

  2. 2.

    Ibid., p. 626.

  3. 3.

    Kevin Donovan (2012) ‘Mobile Money for Financial Inclusion’ in Information and Communications for Development 2012 (World Bank, Washington, DC), p. 62.

  4. 4.

    Ibid.

  5. 5.

    Mas and Radcliffe (2011), p. 172.

  6. 6.

    Michael Chibba (2009) ‘Financial Inclusion, Poverty Reduction and the Millennium Development Goals’ 21 (2) The European Journal of Development Research 213, pp. 214–6, https://doi.org/10.1057/ejdr.2008.17. 20 April 2018.

  7. 7.

    Ibid., p. 213.

  8. 8.

    Asli Demirguc-Kunt and Leora Klapper (2012) Measuring Financial Inclusion: The Global Findex Database (Policy Research Working Papers, The World Bank), p. 2, https://laomfa.org/wp-content/uploads/formidable/7/Measuring-Financial-Inclusion_The-World-Bank-2010.pdf. 20 April 2018.

  9. 9.

    Ibid., p. 3.

  10. 10.

    Ibid.

  11. 11.

    Ibid., p. 26.

  12. 12.

    CPSS (2012), p. 33.

  13. 13.

    Donovan (2012), p. 71.

  14. 14.

    S Mahendra Dev (2006) ‘Financial Inclusion: Issues and Challenges’ 41 (41) Economic and Political Weekly 4310, p. 4310, http://www.jstor.org/stable/4418799. 20 April 2018.

  15. 15.

    Interview at Reserve Bank of Malaŵi (RBM) MicroFinance Division on 19 August 2015.

  16. 16.

    Ibid.

  17. 17.

    Ibid.

  18. 18.

    Dev (2006), p. 4310.

  19. 19.

    Rakesh Mohan (2008) ‘Economic Growth, Financial Deepening and Financial Inclusion’ in Manoranjan Sharma (ed) Dynamics of Indian Banking: Views and Vistas (Atlantic Publishers, New Delhi), p. 100.

  20. 20.

    Franklin Allen and others (2012) The Foundations of Financial Inclusion (Policy Research Working Papers, The World Bank), http://documents.worldbank.org/curated/en/348241468329061640/pdf/wps6290.pdf. 20 April 2018.

  21. 21.

    Mohan (2008), pp. 101–2.

  22. 22.

    Ibid., p. 116.

  23. 23.

    Sarma and Pais (2011), p. 619.

  24. 24.

    Allen and others (2012), p. 1.

  25. 25.

    Claire Luke (2015) ‘Critique of Microfinance Raises Questions about Efficacy, Donor Support of the Industry’ (Devex Impact), https://www.devex.com/news/critique-of-microfinance-raises-questions-about-efficacy-donor-support-of-the-industry-85617. 20 April 2018.

  26. 26.

    Ibid.

  27. 27.

    Ibid., referring to Esther Duflo of the Abdul Latif Jameel Poverty Action Lab.

  28. 28.

    Dittus and Klein (2011), p. 3.

  29. 29.

    Ibid., pp. 3–4.

  30. 30.

    Di Castri (2013), p. 7.

  31. 31.

    A confirmation of the misunderstanding that mobile money is a component of microfinance.

  32. 32.

    RBM (2015), p. 14.

  33. 33.

    RBM (2008), p. 6.

  34. 34.

    Dermish et al. (2012), p. 4.

  35. 35.

    Di Castri (2013), p. 8.

  36. 36.

    RBM MicroFinance Division (2015).

  37. 37.

    RBM (2013) National Payment Systems Annual Report 2012 (Reserve Bank of Malawi), p. 11, http://www.rbm.mw/documents/payment_systems/payment%20systems%20annual%20report%202012.pdf. 10 February 2014. It may be argued that at the end of 2014, an evaluation can be undertaken to see if this rather ambitious target has been achieved.

  38. 38.

    Finscope (2014), p. 19.

  39. 39.

    Ibid.

  40. 40.

    RBM (2013), pp. 11–2.

  41. 41.

    Anon (2010) ‘Mobile Cellular Subscriptions (per 100 People) in Malawi’ (Trading Economics), http://www.tradingeconomics.com/malawi/mobile-cellular-subscriptions-per-100-people-wb-data.html. 11 March 2018.

    Lancaster (2015).

  42. 42.

    Finscope (2014), p. 2.

  43. 43.

    Mbekeani (2015).

  44. 44.

    MACRA (2015).

  45. 45.

    Interview with Andrew Nyirenda Malawi Communications Regulatory Authority (3 August 2015).

  46. 46.

    Ibid.

  47. 47.

    Computed using the data provided by MACRA and the two mobile money service providers.

  48. 48.

    Mkoloma (2015).

  49. 49.

    Reserve Bank of Malaŵi (2018) ‘Monthly National Payment System Report, May 2018’ Issue 5 Vol 6, https://www.rbm.mw/PaymentSystems/GetContentFile/?ContentID=26223. 2 December 2018.

  50. 50.

    Ibid.

  51. 51.

    Mbekeani (2015).

  52. 52.

    Ibid.

  53. 53.

    Ibid.

  54. 54.

    Mkoloma (2015).

  55. 55.

    Ibid.

  56. 56.

    Dittus and Klein (2011), p. 7.

  57. 57.

    Ibid., p. 8.

  58. 58.

    Ibid., p. 11.

  59. 59.

    RBM HQ (2015).

  60. 60.

    Ibid.

  61. 61.

    Ibid.

  62. 62.

    Ibid.

  63. 63.

    Ibid.

  64. 64.

    Ibid.

  65. 65.

    Ibid.

  66. 66.

    RBM (2013), pp. 11–2.

  67. 67.

    NSO (2009) 2008 Population and Housing Census (Malawi Government [National Statistics Office], Zomba), http://www.mw.one.un.org/wp-content/uploads/2014/04/Malawi-Population-and-Housing-Census-Preliminary-Report-2008.pdf. 29 April 2018.

  68. 68.

    Anon (2016) ‘Malawi Unemployment Rate 2005–2016’ (Trading Economics), http://www.tradingeconomics.com/malawi/unemployment-rate. 4 May 2018.

  69. 69.

    In the 2008 census, 41% of women were illiterate. 36% of the population was illiterate—(2009) 2008 Population and Housing Census (Malawi Government [National Statistics Office], Zomba), p. 14.

    Anon (2014) ‘Malawi Unemployment Rate’ (Trading Economics), http://www.tradingeconomics.com/malawi/unemployment-rate. 28 May 2018.

  70. 70.

    Anon (2013) ‘Malawian Snapshot: 2013 Quarter 2’ (KPMG, Malawi), p. 1, https://www.kpmg.com/Africa/en/KPMG-in-Africa/Documents/2013%20African%20Country%20Reports/KPMG_Malawi%202013Q2.pdf. 13 September 2018.

  71. 71.

    Ngwu (2015), p. 313.

  72. 72.

    Kihagi (2013).

  73. 73.

    Although the total number of mobile phones indicates saturation, it must be borne in mind that most users have both a TNM and Airtel phone. Therefore, the actual number of people with mobile phones may be much less.

  74. 74.

    Alexander Borda-Rodriguez and Sara Vicari (2014) ‘Rural Co-operative Resilience: The Case of Malawi’ 2 (1) Journal of Co-operative Organization and Management 43, p. 4, http://oro.open.ac.uk/40390/1/Rural%20co-operative%20resilience%20The%20case%20of%20Malawi.pdf. 13 December 2018.

  75. 75.

    Chitemwano is a Tumbuka name meaning Love. Tumbuka is a language largely spoken in north Malaŵi.

  76. 76.

    Personal observation and views from Interview with Chitemwano Club Chairperson; NyaMoyo (10 August 2015). Munthali Village is situated in an area called Madise, in the District of Mzimba, in the Northern part of Malaŵi. Madise is the author’s rural home.

  77. 77.

    Finscope (2014), p. 2.

  78. 78.

    RBM MicroFinance Division (2015).

  79. 79.

    Ibid.

  80. 80.

    Ibid.

  81. 81.

    Ibid.

  82. 82.

    Ibid.

  83. 83.

    Ibid.

  84. 84.

    Business Groups Incorporation Act (Papua New Guinea, 1974), http://www.paclii.org/pg/legis/consol_act/bgia1974365/. 21 July 2018.

  85. 85.

    RBM HQ (2015).

  86. 86.

    Ibid.

  87. 87.

    Ibid.

  88. 88.

    Hernando de Soto (2001) The Mystery of Capital: Why Capitalism Triumphs in the West and Fails Everywhere Else (Black Swan, London), p. 6.

  89. 89.

    Ibid.

  90. 90.

    Ibid.

  91. 91.

    Ibid.

  92. 92.

    Ibid.

  93. 93.

    Ngwu (2015), p. 316.

  94. 94.

    Dev (2006), p. 4313.

  95. 95.

    Ibid.

  96. 96.

    A town in the southern part of Malaŵi.

  97. 97.

    RBM MicroFinance Division (2015).

  98. 98.

    In interviews, both Airtel Money and TNM Mpamba outlined new products. However, an undertaking was made that these would not be released as they were still considered company secrets. Interestingly, both operators seem to be operating on a similar wavelength with regard to the scope of the new services.

  99. 99.

    Mbekeani (2015).

  100. 100.

    RBM HQ (2015).

  101. 101.

    To poor families and girl-headed households.

  102. 102.

    Mkoloma (2015).

    See similar views expressed by Di Castri (2013), p. 8.

  103. 103.

    Financial Sector Development Strategy: 2010–2015 (2015).

  104. 104.

    That is the straight-line distance. The actually travelling distance is most likely much higher because of bad terrain and road network—‘Distance from Galasi Madise to Mzuzu’, http://malawi.places-in-the-world.com/929816-925475-distance-from-galasi-madise-to-mzuzu.html. 16 December 2018.

  105. 105.

    Interview with Theodose Twea Pensioner (19 August 2015).

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Madise, S. (2019). The Concept of Financial Inclusion. In: The Regulation of Mobile Money. Palgrave Macmillan Studies in Banking and Financial Institutions. Palgrave Macmillan, Cham. https://doi.org/10.1007/978-3-030-13831-8_6

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