Skip to main content

Using Corporate Sustainability and Responsibility as a Transition to Shared Value for the Sharing Economy (SE)

  • Chapter
  • First Online:
Corporate Sustainability and Responsibility in Tourism

Abstract

One of the biggest challenges facing the tourism industry and policy makers is the emerging and fast growing of the concept ‘sharing economy’ (SE). Many have considered this a disruptive influence in the tourism business, while others are acknowledging it as a potentially transformative phenomenon that has been challenging for industry, governments and researchers alike. The ‘sharing economy’ describes a new economic paradigm driven by technology, consumer awareness and social commerce—particularly through web communities, and can be thought of as sharing, lending, renting and swapping redefined through digital technology and peer communities. Intense debates around the impacts of the sharing economy on the tourism industry converge around issues such as consumer welfare, economic development, equitable competition, innovation and change. Much of this conjecture coalesces around the relative merits and impacts of potential regulatory measures that might be applied to businesses operating in the sharing economy and its integration into existing business models in tourism. The challenges brought by this innovation raise questions about how voluntarily adopted principles of corporate sustainability and responsibility, and its neoliberalist consumer culture values can be reconciled with more collectivist values promoted by some established tourism firms to protect consumers and incumbent industries. In the chapter, we argue that tourism businesses only marginally use the opportunities of the sharing economy and rather advocate a regulatory framework to combat the perceived competition from the sharing economy. As SE became part of the tourism industry, tourism businesses are exploring collaborative business models. Corporate Sustainability and Responsibility (CSR 2.0) principles and practices applied to the SE might provide a way forward for tourism businesses to be more consumer oriented, have specialised operations, be flexible, transparent and responsive to market trends. This might be a means to move beyond regulation of the SE in the tourism industry and establish new ways of doing business.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 139.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Hardcover Book
USD 179.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  • Allen, D. (2015). The sharing economy. IPA Review (September), 25–27.

    Google Scholar 

  • Argandoña, A., & von Weltzien Hoivik, H. (2009) Corporate social responsibility: One size does not fit all. Collecting evidence from Europe. Journal of Business Ethics, 89(3), 221–234.

    Google Scholar 

  • Ayscue, E., & Boley, B. B. (2016). Airbnb: Assessing its engagement and sustainability in ATHENS, GA.

    Google Scholar 

  • Azenha, P., Beirão, G., & Xavier, A. (2015). Exploring the impact of shared economy in tourism. Paper presented at the International Research Symposium on Service Excellence in Management (QUIS 13) in Shanghai, China.

    Google Scholar 

  • Belk, R. (2014). You are what you can access: Sharing and collaborative consumption online. Journal of Business Research, 67(8), 1595–1600.

    Article  Google Scholar 

  • Bogle, A. (2015). Malcolm Turnbull praises Airbnb, Uber, and the sharing economy. Mashable, Australia, 5 May, viewed 6 May. http://mashable.com/2015/05/05/malcolm-turnbull-airbnb-uber/.

  • Botsman, R. (2014). Sharing’s not just for start-ups. Harvard Business Review, 92(9), 23–25.

    Google Scholar 

  • Bowen, H. R. (1953). Social responsibilities of the businessman. New York: Harper.

    Google Scholar 

  • Buczynski, B. (2013). Sharing is good: How to save money, time and resources through collaborative consumption. Canada: New Society Publishers.

    Google Scholar 

  • Cannon, S., & Summers, L. H. (2014). How Uber and the sharing economy can win over regulators. Harvard Business Review, 13, 1–4.

    Google Scholar 

  • Carroll, A. B. (1979). A three dimensional model of corporate social performance. Academy of Management Review, 4, 497–505.

    Article  Google Scholar 

  • Cervero, R., Golub, A., & Nee, B. (2007). City CarShare: Longer-term travel demand and car ownership impacts. Transportation Research Record: Journal of the Transportation Research Board, 1992(1), 70–80.

    Google Scholar 

  • Cheng, M. (2016). Sharing economy: A review and agenda for future research. International Journal of Hospitality Management, 57, 60–70.

    Article  Google Scholar 

  • Clarke, T. (2007). The materiality of sustainability: Corporate social and environmental responsibility as instruments of strategic change? In Corporate governance and sustainability: Challenges for theory and practice.

    Google Scholar 

  • Cohen, B., & Kietzmann, J. (2014). Ride on! Mobility business models for the sharing economy. Organization & Environment, 27(3), 279–296.

    Google Scholar 

  • Coles, T., Fenclova, E., & Dinan, C. (2013). Tourism and corporate social responsibility: A critical review and research agenda. Tourism Management Perspectives, 6, 122–141.

    Google Scholar 

  • Crane, A., Palazzo, G., Spence, L. J., & Matten, D. (2014). Contesting the value of “creating shared value”. California Management Review, 56(2), 130–153.

    Article  Google Scholar 

  • Cypher, J. M., & Dietz, J. L. (1997). The process of economic development. London: Routledge.

    Google Scholar 

  • Dahlsrud, A. (2008). How corporate social responsibility is defined: an analysis of 37 definitions. Corporate Social Responsibility and Environmental Management, 15(1), 1–13.

    Article  Google Scholar 

  • Davis, K. (1973). The case for and against business assumption of social responsibility. Academy of Management Journal, 16, 312–322.

    Google Scholar 

  • DeAmicis, C. (2015). The sharing economy is getting very big, very fast, Says PwC Study. Recode, 14 April, viewed 6 May.

    Google Scholar 

  • Dembek, K., Singh, P., & Bhakoo, V. (2015). Literature review of shared value: A theoretical concept or a management buzzword? Journal of Business Ethics 1–37.

    Google Scholar 

  • Dembek, K., Singh, P., & Bhakoo, V. (2016). Literature review of shared value: A theoretical concept or a management buzzword? Journal of Business Ethics.

    Google Scholar 

  • Dredge, D., & Gyimóthy, S. (2015). The collaborative economy and tourism: Critical perspectives, questionable claims and silenced voices. Tourism Recreation Research, 40(3), 286–302.

    Article  Google Scholar 

  • Duffy, R. (2014). Interactive elephants: Nature, tourism and neoliberalism. Annals of Tourism Research, 44, 88–101.

    Article  Google Scholar 

  • Dyal-Chand, R. (2015). Regulating sharing: The sharing economy as an alternative capitalist system.

    Google Scholar 

  • Elkington, J. (1999). Cannibals with forks: The triple bottom line of 21st century business. Oxford: Capstone.

    Google Scholar 

  • Elkington, J. (2012). Sustainability should not be consigned to history by Shared Value. The Guardian. Retrieved from http://www.theguardian.com/sustainable-business/sustainability-with-john-elkington/shared-value-john-elkington-sustainability.

  • Elliot, M., Shaleen, S. A., & Lidicker, J. (2010) Impact of carsharing on household vehicle holdings. Transportation Research Record: Journal of the Transportation Research Board, 2143(1), 150–158.

    Google Scholar 

  • Emerson, J. (2003). The blended value proposition: Integrating social and financial returns. California Management Review, 45(4), 35–51.

    Article  Google Scholar 

  • Emerson, J. (2015). Why focus the discussion on the nature of value? Retrieved from http://www.blendedvalue.org/home/.

  • Ert, E., Fleischer, A., & Magen, N. (2016). Trust and reputation in the sharing economy: The role of personal photos in Airbnb. Tourism Management, 55, 62–73.

    Article  Google Scholar 

  • Font, X., Guix, M., & Bonilla-Priego, M. J. (2015). Corporate social responsibility in cruising: Using materiality analysis to create shared value. Tourism Management, 53, 175–186.

    Article  Google Scholar 

  • Font, X., Guix, M., & Bonilla-Priego, M. J. (2016). Corporate social responsibility in cruising: Using materiality analysis to create shared value. Tourism Management, 53, 175–186.

    Article  Google Scholar 

  • Friedman, M. (1970). The social responsibility of business is to increase its profits. New York Times Magazine, viewed 6 June 2016.

    Google Scholar 

  • Gao, S., & Zhang, X. (2016). Understanding business models in the sharing economy in China: A case study. Paper presented at the Conference on e-Business, e-Services and e-Society.

    Google Scholar 

  • Gottlieb, C. (2013). Residential short-term rentals: Should local governments regulate the industry? Planning & Environmental Law: Issues and Decisions that Impact the Built and Natural Environments, 65(2), 4–9.

    Article  Google Scholar 

  • Guttentag, D. (2015). Airbnb: Disruptive innovation and the rise of an informal tourism accommodation sector. Current Issues in Tourism, 18(12), 1192–1217.

    Article  Google Scholar 

  • Hamari, J., Sjöklint, M., & Ukkonen, A. (2015). The sharing economy: Why people participate in collaborative consumption. Journal of the Association for Information Science and Technology.

    Google Scholar 

  • Hart, S. L., & Milstein, M. B. (2003). Creating sustainable value. The Academy of Management Executive, 17(2), 56–67.

    Google Scholar 

  • Harvey, D. (2007a). A brief history of neoliberalism. USA: Oxford University Press.

    Google Scholar 

  • Harvey, D. (2007b). Neoliberalism as creative destruction. The annals of the American academy of political and social science, 610(1), 21–44.

    Article  Google Scholar 

  • Heinrichs, H. (2013). Sharing economy: A potential new pathway to sustainability. Gaia, 22(4), 228.

    Article  Google Scholar 

  • Higgins-Desbiolles, F. (2006). More than an “industry”: The forgotten power of tourism as a social force. Tourism Management, 27(6), 1192–1208.

    Article  Google Scholar 

  • Isaac, M. (2014). Airbnb expands into business travel. Bits Blog, weblog, The New York Times, viewed 8 August 2015.

    Google Scholar 

  • Koopman, C., Mitchell, M., & Thierer, A. (2014). The sharing economy and consumer protection regulation: The case for policy change. Virginia: Mercatus Centre George Mason University, 9 March 2015. http://mercatus.org/sites/default/files/Koopman-Sharing-Economy.pdf.

  • Koopman, C., Mitchell, M. D., & Thierer, A. D. (2015). The sharing economy and consumer protection regulation: The case for policy change. The Journal of Business, Entrepreneurship & The Law, 8(2), 529–545.

    Google Scholar 

  • Korhonen, H. (2013). Organizational needs: A co-creation and human systems perspective. Journal of Business Market Management, 6(4), 214–227.

    Google Scholar 

  • Kramer, M., & Pfitzer, M. (2016). The ecosystem of shared value. Harvard Business Review (October).

    Google Scholar 

  • Levitt, T. (1958). The dangers of social-responsibility. Harvard Business Review, 36(5), 41–50.

    Google Scholar 

  • Lund-Durlacher, D. (2015). Corporate social responsibility and tourism. In Education for sustainability in tourism (pp. 59-73). Berlin & Heidelberg: Springer.

    Google Scholar 

  • Manente, M., Minghetti, V., & Mingotto, E. (2014). Responsible tourism and CSR. Switzerland: Springer International Publishing.

    Book  Google Scholar 

  • Martin, C. J. (2016). The sharing economy: A pathway to sustainability or a nightmarish form of neoliberal capitalism? Ecological Economics, 121, 149–159.

    Article  Google Scholar 

  • Martínez, P., Pérez, A., & Del Bosque, I. R. (2014). Exploring the role of CSR in the organizational identity of hospitality companies: A case from the Spanish tourism industry. Journal of Business Ethics, 124(1), 47–66.

    Google Scholar 

  • Maycotte, H. O. (2015). Millennials are driving the shared economy—And so is big data. Forbes, 5 May, viewed 6 May 2015.

    Google Scholar 

  • McDonald, G. (2014). Business ethics: A contemporary approach. Cambridge University Press.

    Google Scholar 

  • McWilliams, A., & Siegel, D. (2001). Corporate social responsibility: A theory of the firm perspective. Academy of Management Review, 26(1), 117–127.

    Google Scholar 

  • McWilliams, A., Siegel, D. S., & Wright, P. M. (2006). Corporate social responsibility: Strategic implications. Journal of Management Studies, 43(1), 1–18.

    Google Scholar 

  • Miller, S. R. (2015). First principles for regulating the sharing economy. Harvard Journal on Legitsltlation, Forthcoming, http://papers.ssrn.com/sol3/papers.cfm?abstract_id=2568016.

  • Miller, S. R. (2016). First principles for regulating the sharing economy. Harvard Journal on Legitsltlation, 53, 149–200.

    Google Scholar 

  • Mondon, M. (2015). Sharing economy could reach $335 billion by 2025, but will it get a new name? Next City, 14 April, viewed 6 May.

    Google Scholar 

  • Oskam, J., & Boswijk, A. (2016). Airbnb: The future of networked hospitality businesses. Journal of Tourism Futures, 2(1), 22–42.

    Article  Google Scholar 

  • Pepitone, J. (2013). Judge rules Airbnb illegal in New York City. CNN Money—21 May. Retrieved from http://money.cnn.com/2013/05/21/technology/innovation/airbnb-illegal-new-york/index.html.

  • Porter, M. E., Hills, G., Pfitzer, M., Patscheke, S., & Hawkins, E. (2012). Measuring shared value. In Report from shared value summit. Found at https://www.fsg.org/publications/creating-shared-value.

  • Porter, M., & Kramer, M. (2006). The link between competitive advantage and corporate social responsibility. Harvard Business Review, 84(12), 78–92.

    Google Scholar 

  • Porter, M., & Kramer, M. (2011). Creating shared value. Harvard Business Review, 89(1/2), 62–77.

    Google Scholar 

  • Porter, M., & Van der Linde, C. (1995). Toward a new conception of the environment-competitiveness relationship. The journal of economic perspectives 97–118.

    Google Scholar 

  • Queensland Tourism Industry Council (QTIC). (2014). The sharing economy. Queensland: QTIC.

    Google Scholar 

  • Reuters. (2016). Airbnb’s Latest Investment Talks Could Value It at $30 Billion. Retrieved from http://fortune.com/2016/06/28/airbnb-funding-value/.

  • Rihova, I., Buhalis, D., Moital, M., & Gouthro, M. B. (2015). Conceptualising customer-to-customer value co-creation in tourism. International Journal of Tourism Research, 17(4), 356–363.

    Article  Google Scholar 

  • Saad-Filho, A., & Johnston, D. (2005). Neoliberalism: A critical reader: University of Chicago Press.

    Google Scholar 

  • Samaan, R. (2015). Airbnb, rising rent, and the housing crisis in Los Angeles.

    Google Scholar 

  • Sigala, M. (2017). Collaborative commerce in tourism: Implications for research and industry. Current Issues in Tourism, 20(4), 346–355.

    Article  Google Scholar 

  • Sjögren, H. (2017). Sustainability for whom?: The Politics of imagining environmental change in education (Vol. 678). Linköping University Electronic Press.

    Google Scholar 

  • Social Ventures Australia. (2015). The state of shared value in Australia. Retrieved from http://sharedvalue.org.au/2015sharedvaluesurvey/.

  • Venugopal, R. (2015). Neoliberalism as concept. Economy and Society, 44(2), 165–187.

    Article  Google Scholar 

  • Vogel, D. (2010). The private regulation of global corporate conduct: Achievements and limitations. Business and Society, 49(1), 68–87. https://doi.org/10.1177/0007650309343407.

    Article  Google Scholar 

  • Wilson, B. J. (2015) Cities and money: Adapting to the sharing economy. Business Journalism, April 15, viewed 6 May. https://businessjournalism.org/2015/04/cities-and-money-adapting-to-the-sharing-economy/.

  • Yunus, M., & Weber, K. (2009). Creating a world without poverty: Social business and the future of capitalism. New York: Public Affairs.

    Google Scholar 

  • Zervas, G., Proserpio, D., & Byers, J. W. (2014a). The rise of the sharing economy: Estimating the impact of Airbnb on the hotel industry. Journal of Marketing Research.

    Google Scholar 

  • Zervas, G., Proserpio, D., & Byers, J. W. (2014b). The rise of the sharing economy: Estimating the impact of Airbnb on the hotel industry. Boston University School of Management Research Paper No. 201.

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Stephen Wearing .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2019 Springer Nature Switzerland AG

About this chapter

Check for updates. Verify currency and authenticity via CrossMark

Cite this chapter

Wearing, S., Lyons, K., Schweinsberg, S. (2019). Using Corporate Sustainability and Responsibility as a Transition to Shared Value for the Sharing Economy (SE). In: Lund-Durlacher, D., Dinica, V., Reiser, D., Fifka, M. (eds) Corporate Sustainability and Responsibility in Tourism. CSR, Sustainability, Ethics & Governance. Springer, Cham. https://doi.org/10.1007/978-3-030-15624-4_6

Download citation

Publish with us

Policies and ethics