Abstract
Cloud Computing constitutes an alternative for organizations that want to optimize the use of computing resources and rationalize costs with IT infrastructure. However, the adoption and implementation in the government sector pose several challenges, regarding IT control, data protection in the Internet, efficient use of computing resources and cost rationalization. Within the government sector, the lack of knowledge about issues involving adoption and migration to cloud computing may negatively impact IT. This study aims to identify the factors influencing the adoption of cloud computing in the government sector in Brazil. We carried out the study interviewing IT professionals that successfully migrated to the cloud with three organizations, two large and public universities and one data processing agency. Using the approach Value-Focused Thinking, we analyzed the data collected from the interviews. Our Findings revealed a set of twenty-one recommendations to take into account when implementing cloud computing in the government sector, such as using a pilot project, training, and consulting, among others. These recommendations are useful to guide the IT decision makers in the process of cloud computing adoption and implementation as an efficient and reliable approach in the government sector.
This is a preview of subscription content, log in via an institution to check access.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
Branco, T., Sá Soares, F., Rivero, A.L.: Key issues for the successful adoption of cloud computing. Procedia Comput. Sci. 121, 115–122 (2017)
Mallmann, G., Maçada, A.C.: Adoption of cloud computing: a study with public and private hospitals in a developing country. Int. J. Innov. Technol. Manag. 15(05), 1850044 (2018)
Senyo, P., Addae, E., Boateng, R.: Cloud computing research: a review of research themes, frameworks, methods and future research directions. Int. J. Inf. Manag. 38(1), 128–139 (2018)
Bhisikar, A.: G-Cloud: new paradigm shift for online public services IaaS PaaS SaaS. Int. J. Comput. Appl. 22(8), 24–29 (2011)
Tripathi, A., Parihar, B.: E-Governance challenges and cloud benefits. In: Proceedings - 2011 IEEE International Conference on Computer Science and Automation Engineering, CSAE 2011, vol. 1, pp. 351–354 (2011)
Goyal, S.: Public vs private vs hybrid vs community - cloud computing: a critical review. Int. J. Comput. Netw. Inf. Secur. 6(3), 20–29 (2014)
Conway, G., Curry, E.: Managing cloud computing: a life cycle approach. In: 2nd International Conference on Cloud Computing and Services Science CLOSER 2012, no. January, pp. 198–207 (2010)
Isaca, Controls and Assurance in the Cloud: Using COBIT-5 (2014)
Alshamaila, Y., Papagiannidis, S., Li, F.: Cloud computing adoption by SMEs in the north east of England: a multi-perspective framework. J. Enterp. Inf. Manag. 26(3), 250–275 (2013)
Date, H., Ramaswamy, R., Gangwar, H.: Understanding determinants of cloud computing adoption using an integrated TAM-TOE model. J. Enterp. Inf. Manag. 28(1), 107–130 (2015)
Qian, R., Palvia, P.: Towards an understanding of cloud computing’s impact on organizational IT strategy. J. Inf. Technol. Case Appl. Res. 15(4), 34–54 (2013)
Low, C., Chen, Y., Wu, M.: Understanding of determinants of cloud computing adoption. Ind. Manag. Data Syst. 111(7), 1006–1023 (2011)
Mattoon, S., Hensle, B., Baty, J.: Cloud computing maturity model guiding success with cloud capabilities. Computing, no. December, p. 13 (2011)
Trivedi, H.: Cloud Adoption Model for Governments and Large Enterprises (2013)
Weinhardt, C., et al.: Cloud computing – a classification, business models, and research directions. Bus. Inf. Syst. Eng. 1(5), 391–399 (2009)
Dekker, D.L.: Cloud Security Guide for SMEs. ENISA, 710 01 Heraklion, Greece (2015)
Velte, A.T., Velte, T.J., Elsenpeter, R.: Cloud Computing: A pratical Aproach. McGraw-Hill, New York (2010)
Poullet, Y.: Data protection legislation: what is at stake for our society and democracy? Comput. Law Secur. Rev. 25(3), 211–226 (2009)
Morais, N.S.D.: Proposta de Modelo de Migração de Sistemas de Ambiente Tradicional para Nuvem Privada para o Polo de Tecnologia da Informação do Exército Brasileiro, p. 101 (2015)
Ross, R., Oren, J.C., McEvilley, M.: Systems security engineering an integrated approach to building trustworthy resilient systems, NIST Special Publication (800-160), p. 121 (2014)
CSA: Security Guidance for Critical Areas of Focus in Cloud Computing V3.0, Cloud Security Alliance, vol. 3, p. 155 (2011)
NIST: Guide for Applying the Risk Management Framework to Federal Information Systems, NIST Special Publication 800-37, vol. Rev 1, no. February, p. 93 (2010)
Jansen, W., Grance, T.: Guidelines on Security and Privacy in Public Cloud Computing, p. 80 (2011)
Dempsey, K., et al.: Information Security Continuous Monitoring for Federal Information Systems and Organizations, NIST Special Publication 800-137, vol. Special Pu, p. 80 (2011)
Lui, F.: NIST Cloud Computing Reference Architecture Recommendations of the National Institute of Standards and Technology, Nist Special Publication, vol. 500, no. 292, p. 28 (2011)
Johnson, D., Grayson, K.: Cognitive and affective trust in service relationships. J. Bus. Res. 58(4), 500–507 (2005)
Repschlaeger, J., et al.: Decision model for selecting a cloud provider: a study of service model decision priorities. In: 19th Americas Conference on Information Systems, AMCIS 2013 - Hyperconnected World: Anything, Anywhere, Anytime, vol. 2, pp. 1031–1041 (2013)
Stankov, I., Datsenka, R., Kurbel, K.: Service level agreement as an instrument to enhance trust in cloud computing - an analysis of infrastructureas-a-service providers. In: 18th Americas Conference on Information Systems 2012, AMCIS 2012, vol. 5, pp. 3813–3822 (2012)
Myers, M.D.: Qualitative Research in Business and Management, 2nd edn. Sage Publication, London (2013)
Benbasat, I., Goldstein, D.K., Mead, M.: The case research strategy in studies of information systems. MIS Q. 11(3), 369–386 (1987)
Dubé, L., Paré, G.: Rigor in information systems positivist case research: current practices, trends, and recommendations. MIS Q. 27(4), 597–636 (2003)
Bianchi, I., et al.: Baseline mechanisms for IT governance at universities. In: 25th European Conference on Information Systems (ECIS), Guimarães, Portugal, 5–10 June 2017, pp. 1551–1567 (2017)
Myers, M.D., Newman, M.: The qualitative interview in IS research: examining the craft. Inf. Organ. 17(1), 2–26 (2007)
Keeney, R.L.: Value Focused Thinking - A Path to Creative Decisionmaking. Harvard un ed., Cambridge, London (1992)
Keeney, R.L.: Modeling values for telecommunications management. IEEE Trans. Eng. Manag. 48(3), 370–379 (2001)
Acknowledgments
This work has been supported by FCT – Fundação para a Ciência e Tecnologia within the Project Scope: UID/CEC/00319/2019.
Author information
Authors and Affiliations
Corresponding authors
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2019 Springer Nature Switzerland AG
About this paper
Cite this paper
Branco, T., Bianchi, I., de Sá-Soares, F. (2019). Cloud Computing Adoption in the Government Sector in Brazil: An Exploratory Study with Recommendations from IT Managers. In: Miani, R., Camargos, L., Zarpelão, B., Rosas, E., Pasquini, R. (eds) Green, Pervasive, and Cloud Computing. GPC 2019. Lecture Notes in Computer Science(), vol 11484. Springer, Cham. https://doi.org/10.1007/978-3-030-19223-5_12
Download citation
DOI: https://doi.org/10.1007/978-3-030-19223-5_12
Publisher Name: Springer, Cham
Print ISBN: 978-3-030-19222-8
Online ISBN: 978-3-030-19223-5
eBook Packages: Computer ScienceComputer Science (R0)