Skip to main content
SpringerLink
Log in

Optimizing the Waiting Time for Airport Security Screening Using Multiple Queues and Servers

  • Conference paper
  • First Online:
Complex, Intelligent, and Software Intensive Systems (CISIS 2019)

Part of the book series: Advances in Intelligent Systems and Computing ((AISC,volume 993))

Included in the following conference series:

Abstract

Airport security screening processes are essential to ensure the safety of passengers and the aviation industry. Security at airports has improved noticeably in recent years through the utilisation of state-of-the-art technologies and highly trained security officers. However, maintaining a high level of security can be costly to operate and implement and can cause delays for passengers and airlines. In optimising a security process it is essential to strike a balance between time delays, security and reduced operation cost. This paper uses queueing theory as a method to study the impact of queue formation and the size of the security area on the average waiting time for the case of multi-lane parallel servers. An experiment is conducted to validate the proposed approach.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Log in via an institution
Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 169.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 219.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  1. Naji, M., Abdelhalim, S., Al-Ani, A., Al-Kilidar, H.: Airport security screening process: a review. In: CICTP 2017: Transportation Reform and Change-Equity, Inclusiveness, Sharing, and Innovation-Proceedings of the 17th COTA International Conference of Transportation Professionals, January 2018

    Google Scholar 

  2. Lee, A.J., Jacobson, S.H.: The impact of aviation checkpoint queues on optimizing security screening effectiveness. Reliab. Eng. Syst. Saf. 96(8), 900–911 (2011)

    Article  Google Scholar 

  3. Gilliam, R.R.: An application of queueing theory to airport passenger security screening. Interfaces 9(4), 117–123 (1979)

    Article  Google Scholar 

  4. Olapiriyakul, S., Das, S.: Design and analysis of a two-stage security screening and inspection system. J. Air Transp. Manage. 13(2), 67–74 (2007)

    Article  Google Scholar 

  5. Leone, K., Liu, R.R.: Improving airport security screening checkpoint operations in the US via paced system design. J. Air Transp. Manage. 17(2), 62–67 (2011)

    Article  Google Scholar 

  6. Nie, X., et al.: Simulation-based Selectee Lane queueing design for passenger checkpoint screening. Eur. J. Oper. Res. 219(1), 146–155 (2012)

    Article  Google Scholar 

  7. Skorupski, J., Uchroński, P.: A fuzzy model for evaluating airport security screeners’ work. J. Air Transp. Manage. 48, 42–51 (2015)

    Article  Google Scholar 

  8. Skorupski, J., Uchroński, P.: Fuzzy inference system for the efficiency assessment of hold baggage security control at the airport. Saf. Sci. 79, 314–323 (2015)

    Article  Google Scholar 

  9. Skorupski, J., Uchroński, P.: A fuzzy system to support the configuration of baggage screening devices at an airport. Expert Syst. Appl. 44, 114–125 (2016)

    Article  Google Scholar 

  10. Skorupski, J.: Multi-criteria group decision making under uncertainty with application to air traffic safety. Expert Syst. Appl. 41(16), 7406–7414 (2014)

    Article  Google Scholar 

  11. Skorupski, J., Uchroński, P.: Managing the process of passenger security control at an airport using the fuzzy inference system. Expert Syst. Appl. 54, 284–293 (2016)

    Article  Google Scholar 

  12. Skorupski, J., Uchroński, P.: A fuzzy reasoning system for evaluating the efficiency of cabin baggage screening at airports. Transp. Res. Part C: Emerg. Technol. 54, 157–175 (2015)

    Article  Google Scholar 

  13. Cooper, R.B.: Introduction to Queueing Theory. Amsterdam, North Holland (1981)

    Google Scholar 

  14. Avi-Itzhak, B., Levy, H., Raz, D.: Quantifying fairness in queueing systems: principles and applications. Preprint (2004)

    Google Scholar 

  15. Sztrik, J.: Basic Queueing Theory, p. 193. University of Debrecen, Faculty of Informatics (2012)

    Google Scholar 

  16. Almazroui, S., Wang, W., Zhang, G.: Imaging technologies in aviation security. Adv. Image Video Process. 3(4), 12 (2015)

    Article  Google Scholar 

  17. Popovic, V., Kraal, B.J., Kirk, P.J.: Passenger experience in an airport: an activity-centred approach. In: IASDR 2009 Proceedings, pp. 1–10 (2009)

    Google Scholar 

  18. Blalock, G., Kadiyali, V., Simon, D.H.: The impact of post-9/11 airport security measures on the demand for air travel. J. Law Econ. 50(4), 731–755 (2007)

    Article  Google Scholar 

  19. Asmussen, S.: Applied Probability and Queues, vol. 51. Springer Science & Business Media, New York (2008)

    Google Scholar 

  20. Kirschenbaum, A.A.: The cost of airport security: the passenger dilemma. J. Air Trans. Manage. 30, 39–45 (2013)

    Article  Google Scholar 

  21. Babu, V.L.L., Batta, R., Lin, L.: Passenger grouping under constant threat probability in an airport security system. Eur. J. Oper. Res. 168(2), 633–644 (2006)

    Article  MathSciNet  Google Scholar 

  22. Wang, X., Zhuang, J.: Balancing congestion and security in the presence of strategic applicants with private information. Eur. J. Oper. Res. 212(1), 100–111 (2011)

    Article  MathSciNet  Google Scholar 

  23. Martín-Cejas, R.R.: Tourism service quality begins at the airport. Tour. Manag. 27(5), 874–877 (2006)

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

  1. College of Engineering and Science, Victoria University, Sydney, Australia

    Mohamad Naji & Omid Ameri Sianaki

  2. University of Technology Sydney, Ultimo, Australia

    Ali Braytee & Ahmed Al-Ani

  3. The University of Sydney, Sydney, Australia

    Ali Anaissi

Authors
  1. Mohamad Naji
    View author publications

    You can also search for this author in PubMed Google Scholar

  2. Ali Braytee
    View author publications

    You can also search for this author in PubMed Google Scholar

  3. Ali Anaissi
    View author publications

    You can also search for this author in PubMed Google Scholar

  4. Omid Ameri Sianaki
    View author publications

    You can also search for this author in PubMed Google Scholar

  5. Ahmed Al-Ani
    View author publications

    You can also search for this author in PubMed Google Scholar

Corresponding author

Correspondence to Mohamad Naji .

Editor information

Editors and Affiliations

  1. Department of Information and Communication Engineering, Fukuoka Institute of Technology, Faculty of Information Engineering, Fukuoka, Japan

    Leonard Barolli

  2. School of Software, University of Technology Sydney (UTS), Ultimo, NSW, Australia

    Farookh Khadeer Hussain

  3. Department of Information and Communication Engineering, Fukuoka Institute of Technology, Faculty of Information Engineering, Fukuoka, Japan

    Makoto Ikeda

Rights and permissions

Reprints and permissions

Copyright information

© 2020 Springer Nature Switzerland AG

About this paper

Check for updates. Verify currency and authenticity via CrossMark

Cite this paper

Naji, M., Braytee, A., Anaissi, A., Sianaki, O.A., Al-Ani, A. (2020). Optimizing the Waiting Time for Airport Security Screening Using Multiple Queues and Servers. In: Barolli, L., Hussain, F., Ikeda, M. (eds) Complex, Intelligent, and Software Intensive Systems. CISIS 2019. Advances in Intelligent Systems and Computing, vol 993. Springer, Cham. https://doi.org/10.1007/978-3-030-22354-0_44

Download citation

Publish with us

Policies and ethics

Search

Navigation