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Investigating Help-Giving Behavior in a Cross-Platform Learning Environment

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Artificial Intelligence in Education (AIED 2019)

Part of the book series: Lecture Notes in Computer Science ((LNAI,volume 11625))

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Abstract

A key promise of adaptive collaborative learning support is the ability to improve learning outcomes by providing individual students with the help they need to collaborate more effectively. These systems have focused on a single platform. However, recent technology-supported collaborative learning platforms allow students to collaborate in different contexts: computer-supported classroom environments, network based online learning environments, or virtual learning environments with pedagogical agents. Our goal is to better understand how students participate in collaborative behaviors across platforms, focusing on a specific type of collaboration - help-giving. We conducted a classroom study (N = 20) to understand how students engage in help-giving across two platforms: an interactive digital learning environment and an online Q&A community. The results indicate that help-giving behavior across the two platforms is mostly influenced by the context rather than by individual differences. We discuss the implications of the results and suggest design recommendations for developing an adaptive collaborative learning support system that promotes learning and transfer.

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Acknowledgements

This work is supported by the National Science Foundation under Grant No 1736103.

Author information

Authors and Affiliations

  1. University of Pittsburgh, Pittsburgh, USA

    Ishrat Ahmed & Erin Walker

  2. Arizona State University, Tempe, USA

    Areej Mawasi, Shang Wang & Ruth Wylie

  3. New York University, New York, USA

    Yoav Bergner

  4. STEMteachersPHX, Gilbert, USA

    Amanda Whitehurst

Authors
  1. Ishrat Ahmed
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  2. Areej Mawasi
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  3. Shang Wang
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  4. Ruth Wylie
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  5. Yoav Bergner
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  6. Amanda Whitehurst
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  7. Erin Walker
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Corresponding author

Correspondence to Ishrat Ahmed .

Editor information

Editors and Affiliations

  1. University of Sao Paulo, Sao Paulo, Brazil

    Seiji Isotani

  2. University of Malaga, Málaga, Spain

    Eva Millán

  3. Carnegie Mellon University, Pittsburgh, PA, USA

    Amy Ogan

  4. DePaul University, Chicago, IL, USA

    Peter Hastings

  5. Carnegie Mellon University, Pittsburgh, PA, USA

    Bruce McLaren

  6. University College London, London, UK

    Rose Luckin

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Ahmed, I. et al. (2019). Investigating Help-Giving Behavior in a Cross-Platform Learning Environment. In: Isotani, S., Millán, E., Ogan, A., Hastings, P., McLaren, B., Luckin, R. (eds) Artificial Intelligence in Education. AIED 2019. Lecture Notes in Computer Science(), vol 11625. Springer, Cham. https://doi.org/10.1007/978-3-030-23204-7_2

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  • DOI: https://doi.org/10.1007/978-3-030-23204-7_2

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-23203-0

  • Online ISBN: 978-3-030-23204-7

  • eBook Packages: Computer ScienceComputer Science (R0)

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