Abstract
Usability and Security are two important concepts in any design. A system must be easy to use and at the same time secure, to prevent unauthorized users from gaining access to the system and the data stored in the system. The goal of this study is to review the efficacy of the user authentication methods implemented in systems used in emergency communication centers. Due to the nature of the tasks and the environment of emergency responding teams, their system needs to be available and easily accessible because time is an important factor for success. At the same time, the systems need to be highly secure due to the sensitive nature of the data being collected and communicated during the process. Surveys and interviews are used for this study to understand the user authentication methods currently adopted in public emergency communication systems, and the impact of the authentication method on the usability and security of the systems. The information collected through this study will inform developers and practitioners to design and choose more effective authentication mechanisms for emergency communication systems.
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Oluwafemi, A.J., Feng, J.H. (2019). Usability and Security: A Case Study of Emergency Communication System Authentication. In: Stephanidis, C. (eds) HCI International 2019 - Posters. HCII 2019. Communications in Computer and Information Science, vol 1032. Springer, Cham. https://doi.org/10.1007/978-3-030-23522-2_26
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DOI: https://doi.org/10.1007/978-3-030-23522-2_26
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