Abstract
The interest towards spoken dialogue systems has been rapidly growing in the last few years, including the field of health care. There is a growing need for automated systems that can do more than order airline and movie tickets, find restaurants and hotels, or find information on the internet. Eliciting information from patients about their current health and medications using natural language at the point of care is a task currently performed by skilled nurses during the intake interview in both inpatient and outpatient settings. This routine task lends itself well to automation and a well-crafted dialogue system with state management can enable standardized yet individually tailored interactions with the patient using natural language. The need for extensive domain knowledge (e.g. medications, dosages, disorders, symptoms, etc.) in order to achieve broad coverage makes this task particularly challenging. In this project, we explore the use of the PyDial framework and a medication-oriented knowledge base containing information from RxNorm to create a dialogue system capable of eliciting medication history information from patients.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
Amodei, D., Anubhai, R., Battenberg, E., Case, C., Casper, J., Catanzaro, B., Chen, J., Chrzanowski, M., Coates, A., et. al.: Deep speech 2: end-to-end speech recognition in english and mandarin. arXiv:1512.02595 [cs.CL] (2015)
Aronson, J.: Medication reconciliation. BMJ 356, (2017)
Chowdhury, S.A., Stepanov, E.A., Riccardi, G.: Predicting user satisfaction from turn-taking in spoken conversations. In: Proceedings of the Annual Conference Interspeech Communication Association (INTERSPEECH), pp. 2910–2914 (2016)
Freimuth, R.R., Wix, K., Zhu, Q., Siska, M., Chute, C.G: Evaluation of RxNorm for medication clinical decision support. In: AMIA Annual Symposium, pp. 554–563 (2014)
Godfrey, J.J., Holliman, E.C., McDaniel, J.: Switchboard: telephone speech corpus for research and development. In: IEEE International Conference on Acoustics, Speech, and Signal Processing (ICASSP), vol. 1, pp. 517–520 (1992)
Liu, S., Ma, W., Moore, R., Ganesan, V., Nelson, S.: Rxnorm: prescription for electronic drug information exchange. IT professional 7(5), 17–23 (2005)
Ortman, J.M., Velkoff, V.A., Hogan, H., et al.: An Aging Nation: The Older Population in the United States. US Census Bureau, Economics and Statistics Administration, US Department of Commerce (2014)
Sriram, A., Jun, H., Satheesh, S., Coates, A.: Cold fusion: training seq2seq models together with language models. arXiv:1708.06426 [cs.CL] (2017)
Ultes, S., Rojas Barahona, L.M., Su, P.H., et al.: Pydial: a multi-domain statistical dialogue system toolkit. In: Proceedings of ACL 2017, System Demonstrations, pp. 73–78 (2017)
Wen, T.H., Gašić, M., Mrkšić, N., Rojas-Barahona, L.M., Su, P.H., Vandyke, D., Young, S.: Multi-domain neural network language generation for spoken dialogue systems. In: Proceedings of the 2016 Conference on North American Chapter of the Association for Computational Linguistics (NAACL) (2016)
Wen, T.H., Gašić, M., Mrkšić, N., Su, P.H., Vandyke, D., Young, S.: Semantically conditioned LSTM-based natural language generation for spoken dialogue systems. In: Proceedings of the 2015 Conference on Empirical Methods in Natural Language Processing (EMNLP) (2015)
Acknowledgements
Work supported in part by CRA-W Distributed Research Experiences for Undergraduates program.
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2020 Springer Nature Switzerland AG
About this chapter
Cite this chapter
Zheng, J., Finzel, R., Pakhomov, S., Gini, M. (2020). Spoken Dialogue Systems for Medication Management. In: Shaban-Nejad, A., Michalowski, M. (eds) Precision Health and Medicine. W3PHAI 2019. Studies in Computational Intelligence, vol 843. Springer, Cham. https://doi.org/10.1007/978-3-030-24409-5_11
Download citation
DOI: https://doi.org/10.1007/978-3-030-24409-5_11
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-030-24408-8
Online ISBN: 978-3-030-24409-5
eBook Packages: Intelligent Technologies and RoboticsIntelligent Technologies and Robotics (R0)