Abstract
This chapter is dedicated to the need of organizations to specialize (called the “left wing” of an organization). This chapter deals with the question of how to properly form jobs and units so that they let employees become productive and accountable. To this end, the chapter derives eight fundamental principles for the formation of jobs or units.
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Notes
- 1.
All figures in this chapter related to the VSM are or contain and if not stated otherwise, adapted (detail) views from Beer (1995, p. 136, Fig. 37).
- 2.
For those employees who are not in a management role, the relevant metric is, of course, not the number of employees, but the number of incidents that need to be handled (e.g., customer inquiries, contracts, products, projects).
References
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Lassl, W. (2020). The Art of Designing Jobs and Units—The “Left Wing” of Organizations (Part 1). In: The Viability of Organizations Vol. 3. Springer, Cham. https://doi.org/10.1007/978-3-030-25854-2_3
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