Skip to main content

Rising in the East: Disney Rehearses Chinese Consumers at a Glocalized Shanghai Disneyland

  • Chapter
  • First Online:
Performance and the Disney Theme Park Experience
  • 1451 Accesses

Abstract

In the years of planning and constructing Shanghai Disneyland (SDL), Disney executives practiced glocalization, repeating the mantra “authentically Disney and distinctly Chinese.” In this chapter Laura MacDonald examines how this mantra manifests in the musical stage performances found in the SDL theme park. In The Lion King and in the park’s other live shows, Chinese culture such as the Monkey King and acrobats have been incorporated, while other aspects of the entertainment experience remain American. MacDonald considers localizations in the park’s live performances, casting, and marketing and evaluates the strategy behind the cross-cultural collaboration that Broadway musical theatre represents at SDL. Chinese consumers are themselves products of glocalization—the process of creating products and services for a global market that are simultaneously global and local. SDL facilitates that very process of grooming consumers for the global marketplace, developing the Chinese appetite for the broad menu of Disney brands, while reinforcing the distinctions and pleasures of local Chinese culture.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 119.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 159.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD 159.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Notes

  1. 1.

    Burston, Jonathan. 1998. “Theatre Space as Virtual Place: Audio Technology, the Reconfigured Singing Body, and the Megamusical,” Popular Music 17.2, 206.

  2. 2.

    An Australian touring production of The Lion King was brought to Shanghai in 2006 by the Shanghai Grand Theatre for 100 performances (in English with Mandarin surtitles).

  3. 3.

    Raz, Aviad E. 1999. “The Hybridization of Organizational Cultures in Tokyo Disneyland,” Studies in Cultures, Organizations, and Societies 5.2, 235.

  4. 4.

    Ibid. 250.

  5. 5.

    Ibid. 258.

  6. 6.

    Matusitz, Jonathan. 2010. “Disneyland Paris: A Case Analysis Demonstrating How Glocalization Works,” Journal of Strategic Marketing 18.3, 225.

  7. 7.

    Ibid. 225.

  8. 8.

    Ibid.

  9. 9.

    Ibid. 223.

  10. 10.

    Fung, Anthony and Micky Lee. 2015. “Localizing a Global Amusement Park: Hong Kong Disneyland,” Journal of Travel and Tourism Marketing 32.1–2, 197–208.

  11. 11.

    Ibid. 200.

  12. 12.

    Ibid. 201.

  13. 13.

    Ibid. 202.

  14. 14.

    Matusitz, 224.

  15. 15.

    Fung and Lee, 202.

  16. 16.

    Yoon, Eunice. 2016. “Bob Iger Tells Us about Disney’s $5.5 Billion Bet on China,” CNBC, June 9. https://www.cnbc.com/2016/06/09/bob-iger-tells-us-about-disneys-55-billion-bet-on-china.html.

  17. 17.

    Fung and Lee, 202.

  18. 18.

    Disney Dwayne. 2016. “Crowd Culture at Shanghai Disneyland – YouTube.” https://www.youtube.com/watch?v=MvYrAf13Z8I; thisNatasha. 2018. “Shanghai Disneyland #3! Tips Tips Tips, Tron and Toy Story!” https://www.youtube.com/watch?v=2UrWtDGCvUY.

  19. 19.

    thisNatasha.

  20. 20.

    Loi, Kim Ieng and Philip L. Pearce. 2015. “Exploring Perceived Tensions Arising from Tourist Behaviors in a Chinese Context,” Journal of Travel & Tourism Marketing 32.1–2, 65.

  21. 21.

    Ibid. 67.

  22. 22.

    Ibid. 77.

  23. 23.

    Wu, Hung-Che, Meng-Yu Li, and Tao Li. 2018. “A Study of Experiential Quality, Experiential Value, Experiential Satisfaction, Theme Park Image, and Revisit Intention,” Journal of Hospitality & Tourism Research 42.1, 26–73.

  24. 24.

    Orendain, Tami. 2016. “Here Are the Things That Make Shanghai Disney Resort the Most Unique One Yet,” DisneyExaminer, June 17. http://disneyexaminer.com/2016/06/17/here-are-the-things-that-make-shanghai-disney-resort-the-most-unique-one-yet-d23-disney-twenty-three-newsletter-magazine-publication/.

  25. 25.

    Wu, Li, and Li, 35.

  26. 26.

    Ibid. 35.

  27. 27.

    Levine, Arthur. 2016. “Bob Iger: Shanghai Disney Isn’t Just Disneyland in China,” USA Today, June 24. https://www.usatoday.com/story/travel/experience/america/2016/06/23/bob-iger-interview-shanghai-disney-resort-opening/86253624/.

  28. 28.

    Yoon.

  29. 29.

    Matusitz, 233.

  30. 30.

    Ibid. 233.

  31. 31.

    Levine.

  32. 32.

    Shanghai Disney Resort. 2014. “Disney’s THE LION KING Coming to Shanghai Disney Resort,” June 13.

  33. 33.

    Shanghai Disney Resort.

  34. 34.

    As with all international productions of The Lion King, South African performers were cast in the Mandarin premiere, and the musical’s lyrics and phrases written in African languages were performed by the multicultural cast.

  35. 35.

    Cheng, Vivi. 2016. Personal Interview. June 21.

  36. 36.

    Ibid.

  37. 37.

    Ibid.

  38. 38.

    Schumacher, Thomas and Jeff Kurtti. 2007. How Does the Show Go On: An Introduction to the Theater. New York: Disney Editions.

  39. 39.

    Disney Dwayne. 2016. “Shanghai Disneyland Grand Opening Ceremony (Turn Captions on for a Good Laugh)—YouTube.” June 16, 2016. Retrieved June 24, 2018, from https://www.youtube.com/watch?v=sPBBSk1jWPA.

  40. 40.

    Cheng.

  41. 41.

    Wu, Li, and Li, 27.

  42. 42.

    “New BEAUTY AND THE BEAST Musical Counts Down to Its Debut at Shanghai Disney Resort—Releases—Shanghaidisneyresort,” May 23, 2018, https://news.shanghaidisneyresort.com.cn/index.php?m=content&c=index&a=show&catid=8&id=663.

  43. 43.

    Disney Dwayne, “Shanghai Disneyland Grand Opening Ceremony.”

  44. 44.

    Matusitz, 234.

Bibliography

Download references

Acknowledgments

Funding support for some of the research in this essay was provided by the Arts and Humanities Research Council International Placement Scheme at the Shanghai Theatre Academy, and by the University of Portsmouth.

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Laura MacDonald .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2019 The Author(s)

About this chapter

Check for updates. Verify currency and authenticity via CrossMark

Cite this chapter

MacDonald, L. (2019). Rising in the East: Disney Rehearses Chinese Consumers at a Glocalized Shanghai Disneyland. In: Kokai, J.A., Robson, T. (eds) Performance and the Disney Theme Park Experience. Palgrave Macmillan, Cham. https://doi.org/10.1007/978-3-030-29322-2_7

Download citation

Publish with us

Policies and ethics