Abstract
Solution platform: Here we maintain that sustainable success in solution business requires investing in a solution business platform consisting of four subsets of capabilities and practices—strategy planning, management systems, infrastructure support, and human resources management.
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Notes
- 1.
Case source Kaario (2009) and publicly available information on the Fujitsu web site (http://www.fujitsu.com).
- 2.
Case based on an interview with Peter Hanstén, Wärtsilä (2011) and publicly available information on the Wärtsilä web site (http://www.wartsila.com).
- 3.
Case based on the following public sources: http://buildingsolutions.utc.com; http://www.utcr.utc.com; http://utc.com and http://www.ctbuh.org/.
- 4.
Case based on interview with Ilkka Pukkila, Nokia Siemens Networks (2009), Vectia Multi-Client project (COINS 2009) and Kaario (2009).
- 5.
Case based on Vectia Multi-Client project (COINS 2009).
- 6.
Case based on the following sources: http://www.camos.de and http://www.kone.com.
- 7.
Case based on learning gained from the Vectia Strategic Account Management Study Tour to the SAMA Annual Conference in Orlando, 2004.
- 8.
Case source: Kaario (2009).
Reference
Kaario, K. (2009). Transformation kaleidoscope. Helsinki: WSOYPro.
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© 2014 Springer International Publishing Switzerland
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Storbacka, K., Pennanen, R. (2014). Solution Platform: Foundation for Sustainable Success. In: Solution Business. Management for Professionals. Springer, Cham. https://doi.org/10.1007/978-3-319-03976-3_6
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DOI: https://doi.org/10.1007/978-3-319-03976-3_6
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