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Cross-Cultural Telepsychiatry: An Innovative Approach to Assess and Treat Ethnic Minorities with Limited Language Proficiency

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Innovation in Medicine and Healthcare 2016 (InMed 2016)

Part of the book series: Smart Innovation, Systems and Technologies ((SIST,volume 60))

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Abstract

Current refugee crisis within European Union (EU) challenges mental health care systems in each EU country. For ethnic minorities in EU access to mental health care is a problem due lack of clinicians who understand their language, culture and special needs. Linguistic, cultural and even racial differences between patient and provider can have an impact on the therapeutic alliance. Therefore communication between providers (mental health professionals) and cross-cultural patients is even more complicated with a third person i.e. interpreter, involved. However, refugees and asylum seekers still receive the most of treatment provided via interpreters. Innovative solution for this problem might be “cross-cultural telepsychiatry model” within various settings. Since 2004, “cross-cultural telepsychiatry” has been tested, developed and established in outskirts areas of of Denmark through various pilot projects. Overall high patient satisfaction was reported by patients as well as by involved professionals.

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Author information

Authors and Affiliations

  1. Little Prince Treatment Centre, Copenhagen V, Denmark

    Davor Mucic

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  1. Davor Mucic
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Correspondence to Davor Mucic .

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Editors and Affiliations

  1. College of Info Science & Eg, Ritsumeikan University College of Info Science & Eg, Kusatsu, Shiga, Japan

    Yen-Wei Chen

  2. Dept of Media Technology, Ritsumeikan University Dept of Media Technology, Kusatsu, Shiga, Japan

    Satoshi Tanaka

  3. KES International , Shoreham-by-sea, United Kingdom

    Robert J. Howlett

  4. University of Canberra, Canberra, Australia

    Lakhmi C. Jain

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Mucic, D. (2016). Cross-Cultural Telepsychiatry: An Innovative Approach to Assess and Treat Ethnic Minorities with Limited Language Proficiency. In: Chen, YW., Tanaka, S., Howlett, R., Jain, L. (eds) Innovation in Medicine and Healthcare 2016. InMed 2016. Smart Innovation, Systems and Technologies, vol 60. Springer, Cham. https://doi.org/10.1007/978-3-319-39687-3_5

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  • DOI: https://doi.org/10.1007/978-3-319-39687-3_5

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