Abstract
Service delivery is the direct counterpart of service provisioning: they represent together a customer to provider relationship. How operational applications can be specified in terms of requirements and consequently provisioned as communication services was discussed in the previous part. The present part describes how these specified services can be delivered with the required qualities by a telecom service provider, and in particular, by the utility’s in-house telecom infrastructure, staff, and processes.
This is a preview of subscription content, log in via an institution to check access.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2017 Springer International Publishing Switzerland
About this chapter
Cite this chapter
Samitier, C. (2017). Introduction on Service Delivery. In: Samitier, C. (eds) Utility Communication Networks and Services. CIGRE Green Books(). Springer, Cham. https://doi.org/10.1007/978-3-319-40283-3_12
Download citation
DOI: https://doi.org/10.1007/978-3-319-40283-3_12
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-319-40282-6
Online ISBN: 978-3-319-40283-3
eBook Packages: EngineeringEngineering (R0)