Abstract
Upon completion of this chapter, you will be able to:
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1.
Describe electronic retailing (e-tailing) and its characteristics.
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2.
Classify the primary e-tailing business models.
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3.
Describe how online travel and tourism services operate and how they influence the industry.
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4.
Discuss the online employment market, including its participants and benefits.
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5.
Describe online real estate services.
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6.
Discuss online stock-trading services.
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7.
Discuss cyberbanking and online personal finance.
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8.
Describe on-demand delivery of groceries and similar perishable products and services related to them.
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9.
Describe the delivery of digital products such as online entertainment.
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10.
Discuss various online consumer aids, including price comparison sites.
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11.
Describe the impact of e-tailing on retail competition.
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12.
Describe disintermediation and other B2C strategic issues.
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Turban, E., Whiteside, J., King, D., Outland, J. (2017). Retailing in Electronic Commerce: Products and Services. In: Introduction to Electronic Commerce and Social Commerce. Springer Texts in Business and Economics. Springer, Cham. https://doi.org/10.1007/978-3-319-50091-1_3
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DOI: https://doi.org/10.1007/978-3-319-50091-1_3
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