Abstract
The performance perspective is concerned mainly with time. Examples of interesting time measurements are the average time it takes to perform an activity, the maximum time it takes for the process to reach a certain point, or the average end-to-end duration of each process instance.
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Ferreira, D.R. (2017). Performance Perspective. In: A Primer on Process Mining. SpringerBriefs in Information Systems. Springer, Cham. https://doi.org/10.1007/978-3-319-56427-2_4
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DOI: https://doi.org/10.1007/978-3-319-56427-2_4
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