Skip to main content

Voice Guidance Design Guideline for Home Appliances from Viewpoints of Design Consistency

  • Conference paper
  • First Online:
Advances in Usability and User Experience (AHFE 2017)

Part of the book series: Advances in Intelligent Systems and Computing ((AISC,volume 607))

Included in the following conference series:

  • 4242 Accesses

Abstract

Nowadays, numerous home electric appliances with voice guidance functions are available. These functions not only tell us how to operate the product but also make us feel attachment and familiarity as we would have for a human. On the other hand, at the beginning of the design process, an image of the product is clearly decided. It is necessary for a good design to have elements that are consistent with the image. However, the images that the users have by voice guidance with different characters have not yet been reported. In this study, we made 3-D CG videos of home electric appliances (a microwave) with different images and combined them with varying voice guidance. Participants evaluated each combination using the consistency with the product image. In the result, we reveal the requirements necessary for voice guidance to increase consistency and the relation between voice guidance functions and various images.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 129.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 169.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  1. Watanabe, M.: Developing a strategy to encourage product attachment: an ergonomic experimental approach, Keio University Graduate School of Science and Engineering, Master’s thesis (2016)

    Google Scholar 

  2. Japan Federation of Home Appliances Industry Association: Guide on voice guidance for improving operability in home electric appliances (2015)

    Google Scholar 

  3. Shouzakai, M.: Approach to practical application of speech recognition technology: 3. Realization of user-friendly voice interface. Inf. Process. Soc. Jpn. 51(11), 1401–1409 (2010)

    Google Scholar 

  4. Kurosu, M.: User experience and satisfaction-toward the concept and measurement method of student satisfaction. J. Open Univ. Jpn. 28, 71–83 (2010)

    Google Scholar 

  5. Koyama, N.: Decisionmaking and user−lnvolvement in automotive design development process. Jpn. Soc. Sci. Design 17(1), 14–21 (2010). No. 65

    Google Scholar 

  6. Yoshitake, R., Shibata, H.: Practice of user experience design. Inf. Process. Soc. Jpn. 54(1), 26–31 (2013)

    Google Scholar 

  7. Dieter Rams, V.: 10 principals for good design, 29 January 2017. https://www.vitsoe.com/jp/about/good-design

  8. Ohta, Y., Kasamatsu, K.: Kansei elements related to the uniqueness of a product. Jpn. Soc. Sci. Design 4(15) (2012)

    Google Scholar 

  9. Dyson pure hot+cool, 16 March 2017. http://www.dyson.co.jp/fans-and-heaters/purifiers/dyson-pure-hot-cool.aspx

  10. Hitachi HEF-110M, 16 March 2017. http://www.hitachi-ls.co.jp/product/air/hef-110r_110m/

  11. Panasonic Q, 16 March 2017. http://panasonic.jp/fan/q/

  12. SHARP KC-E50, 16 March 2017. http://www.sharp.co.jp/kuusei/products/kce50.html

  13. Panasonic f-vxm90, 16 March 2017. http://panasonic.jp/airrich/product/f_vxm90/

  14. DAIKIN MCK55T, 16 March 2017. http://www.daikinaircon.com/ca/tw/

  15. Mitsubishi Electric Rengegrill, 16 March 2017. http://www.mitsubishielectric.co.jp/home/rangegrill/

  16. Amadana ARE-V16-W, 16 March 2017. http://store.amadana.com/shop/amadana/item/view/shop_product_id/538

  17. SHARP AX-XW300, 16 March 2017. http://healsio.jp/products/axxw300.html

  18. Mitsubishi Electric Suihanki, 16 March 2017. http://www.mitsubishielectric.co.jp/home/suihanki/

  19. APIX INTL Rice Cooker, 16 March 2017. https://www.apix-intl.co.jp/product/goods_details.php?no=51

  20. Panasonic spx, 16 March 2017. http://panasonic.jp/suihan/spx6/

  21. Dyson V8 absolute, 16 March 2017. http://www.dyson.co.jp/dyson-vacuums/cordless/dyson-v8/dyson-v8-absolute-titanium.aspx

  22. Hitachi PV-BD700, 16 March 2017. http://kadenfan.hitachi.co.jp/clean/lineup/pvbd700_400/

  23. Makita CL105DW, 16 March 2017. https://www.makita.co.jp/product/li_ion/cl105d/cl105d.html

  24. Aiba, T.: How to think and choose how to analyze in medical safety. Hospital 62(11), 932–937 (2003)

    Google Scholar 

  25. Kodama, T.: The effect of frequency and speed on evaluation of voice and image color, Waseda University Human Science Research, vol. 20(76) (2007)

    Google Scholar 

  26. Fukazawa, S.: On the physiological and psychological effects that difference in voice quality affects the listener, Chiba University Human life engineering laboratory review (2007)

    Google Scholar 

  27. Uchida, T.: Effects of intonation contours in speech upon the image of speakers’ personality. Jpn. J. Psychol. 76(4), 382–390 (2005)

    Article  Google Scholar 

  28. Morise, M., Yokomori, F., Ozawa, K.: WORLD: a vocoder-based high-quality speech synthesis system for real-time applications. IEICE Trans. Inf. Syst. E99-D(7), 1877–1884 (2016)

    Article  Google Scholar 

  29. Morise, M.: D4C, a band-aperiodicity estimator for high-quality speech synthesis. Speech Commun. 84, 57–65 (2016)

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Sawaya Harigaya .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2018 Springer International Publishing AG

About this paper

Cite this paper

Harigaya, S., Nakanishi, M. (2018). Voice Guidance Design Guideline for Home Appliances from Viewpoints of Design Consistency. In: Ahram, T., Falcão, C. (eds) Advances in Usability and User Experience. AHFE 2017. Advances in Intelligent Systems and Computing, vol 607. Springer, Cham. https://doi.org/10.1007/978-3-319-60492-3_36

Download citation

  • DOI: https://doi.org/10.1007/978-3-319-60492-3_36

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-60491-6

  • Online ISBN: 978-3-319-60492-3

  • eBook Packages: EngineeringEngineering (R0)

Publish with us

Policies and ethics